11, Report:
#1496426
Posted Date:
Jun 16 2020
The Worth Avenue Group Horrible Service Stillwater OK
I have had cell service since 1990 and have never had worse cellphone insurance service than Worth Ave Group. I've been with them for years and you used to call, put in your claim and the next day the replacement phone arrived. Simple right? Not anymore! See below email that states ...
Entity
The Worth Avenue Group, Stillwater, OK, 1
Author
Andrew, Naples, Florida, United States
Categories: Cell phone insurance
14, Report:
#1485977
Posted Date:
Oct 05 2019
RMG GROUP Originally this began by them refusing to fulfill my approved claim, saying I never sent them an email, agreeing to their terms, which they have to send to me, in order for me to do so! They acknowledged they didnt send it, still wont, still saying my claim was denied as I didn't sign what they never sent! Other reviews show this as something they do on a regular basis. They stole $500 from my account, despite authorization being revoked, stating I violated defamation clause. It was only due to them accessing my account without authorization that I decided to bring attention to them. Media attention should be brought to this, as they operate in multiple states, accessing accounts electronically, despite authorization being revoked. Plano Texas
They claim to be a 3rd party cell phone insurance plan along with insuring other electronics, their selling point is "No Deposit" I filed a claim, which they approved after almost 2 weeks, at which time $200 was withdrawn from my account, without prior notice, as indicated per their...
Entity
RMG GROUP, Plano, Texas, 1
Author
Wendy, San Antonio, Texas, United States...
Categories: FRAUDS BEWARE, Cell phone insurance
15, Report:
#1481087
Posted Date:
Jun 27 2019
Asurion Failed to be able to service my phone due to "unavailable part with no availability date". Middletown NY
I was directed to asurion when my phone screen cracked. I set up an online appointment and at the appointment time I received an email stating I have been rescheduled to 5 days later with no explanation. From this point on it was a disaster. Multiple phone calls (and getting h...
Entity
Asurion, Middletown, NY, 1
Author
Jill, Middletown, United States
Categories: phone service, Cell phone insurance
16, Report:
#1470851
Posted Date:
Jan 05 2019
Brightstar device protection Boost shield Denied a claim Alpharetta Georgia
According to them they would replace a phone with a used or new phone if my phone had an electrical failure. The phone does not charge even if it's plugged and I believe this is an electrical failure since the phone has no replacable battery. And my claim was denied, so I feel this ...
Entity
Brightstar device protection, Alpharetta, Georgia, 1
Author
Edwn, PHILADELPHIA, Pennsylvania, United...
Categories: Cell phone insurance
17, Report:
#1469764
Posted Date:
Dec 18 2018
Asurion Insurance NewAsurion Corp Madison Dearborn Partners, Providence Equity Partners, Welsh, Carson, Anderson & Stowe, Berkshire Partners, the Canadian Pension Plan Investment Board Failed to supply a working phone after 4 repeated attempts Nashville Tennessee
Well, Where do I start?! I contacted this company back on 12/7 after filing a claim for an apple 6plus iphone. Was sent one the next day, BUT the screen was not working and malfunctioning so i could not even get into the phone. I called them, they apologized and sent a replace...
Entity
Asurion Insurance , Nashville, Tennessee, 1
Author
AsurionSUCKS, Buffalo, NY, United States...
Categories: Cell phone insurance, Insurance
19, Report:
#1457588
Posted Date:
Aug 21 2018
Asurion Att phone insurance Denied claim for abuse without any contact with me to discuss
My son's phone screen had been broken for about a month. He just wanted to leave as is because he could still use because he didnt want to pay for it. However since he was about to leave for college and I didn't want him to be stuck without a phone if the damage were to get wo...
Entity
Asurion , 1
Author
Pamela, Milwaukee, United States
Categories: Cell phone insurance
20, Report:
#1456279
Posted Date:
Aug 13 2018
eSurranty Took device and payment for a repair then never returned device or contact Nationwide
I purchased a policy last July on my HTC unlocked device because it was cheaper and seemed to have better coverage than the Verizon insurance plans. BIG MISTAKE!
I filed a claim for a damaged beyond repair device, paid the deductible (over $200 with tax) and sent my device in with ...
Entity
eSurranty, 1
Author
Jeremy, Magnolia, United States
Categories: Cell Phone Repair Shop, Cell phone insurance