1, Report:
#1528826
Posted Date:
Sep 20 2023
Comcast Xfinity Promises not honored Philadelphia PA
I am a long time Xfinity customer (7+ years). Recently, on 08/25/23, I received a call from Xfinity agent who offered me to switch to Xfinity Mobile (I had 4 lines from another provider) and he told me that I will be getting a total of $700 in prepaid cards for switching the lines (...
Entity
Categories: Internet Service Provider
2, Report:
#1528617
Posted Date:
Sep 09 2023
Xfinity Comcast Extort mobile bill
Was traveling abroad, mobile not worked for couple days, then bought a local SIM Card, not worked on mobile from xfinity(looks locked to only use xfinity) then finally made it work, now they say was used some data and cost $1800, I have another mobile Verizon that with travel pass j...
Entity
Categories: mobile services
4, Report:
#1527806
Posted Date:
Jul 28 2023
Comcast/Xfinity Mobile Comcast Mobile Xfinity Mobile Refused to refund high overage charges for glitch in their service. Child was at school where phones are collected and locked up until school is out. Aurora Colorado
I had a problem with Comcast/Xfinity back in May where they sent me a message saying that I was over on my data for my son’s phone. He had been using .3 to .4 gigs a month since he got the phone. All of a sudden, they said that he had used 12 gigs in a week. He was in school as he...
Entity
Categories: Cell phone carrier, Cellular, mobile phone, cellphone service
6, Report:
#1524397
Posted Date:
Feb 06 2023
XFINITY MOBILE COMCAST Xfinity's misleading sales pitch TOMBALL TEXAS
Back in September of 2022, I was on the phone with a Xfinity associate to fix a billing error. She fixed the problem and said because I was a loyal customer, I qualified for a new phone (Google, Pixel 6a, Charcoal, 128GB) “at no charge”. I told her I was very satisfied with my p...
Entity
Categories: mobile devices
7, Report:
#1522677
Posted Date:
Dec 05 2022
Xfinity Comcast Xfinity Comcast is a predatory and abusive company that is not regulated by anyone and exploits consumers. Philadelphia Pennsylvania
MY BILL KEEPS GOING UP AND UP EVERY MONTH BECAUSE I AM BEING SUBSCRIBED TO SERVICES I DO NOT NEED OR KNOW I HAVE WITHOUT MY CONSENT:
The first issue is that I was supposed to be paying much less rather than more because your representatives have assured me that they would be cre...
Entity
Categories: cable company
8, Report:
#1522289
Posted Date:
Nov 02 2022
XFINITY Internet XFINITY INTERNET SERVICE BAD SERVICE WHILE CHARGING FOR PREMIUM FT LAUDERDALE- NATIONAL FLORIDA
We have been a customer of Comcast Xfinity for over 20 years. In the last several years our service has declined significantly and we can ever get any help. We have been paying for over 1000 in speed and only get just under 100. Whenever we call in we are always told we have old mod...
Entity
Categories: Internet provider
9, Report:
#1521967
Posted Date:
Oct 19 2022
ADT Solar Sunpro Worst experience with a company ever! Delivered solar panels 6 months late and only %50 worked. Worker urinated on my property! They kept %90 of my money during this time too! Jacksonville Florida
We had the most terrible experience with ADT Solar! Awful customer service, communication, management and quality. I would not recommend them to my worst enemy! Over 7 months to get the system up and working! Workers cut my power, cable and irrigation! They even urinated on my pro...
Entity
Categories: solar power for home, solar panels
10, Report:
#1519906
Posted Date:
Sep 19 2022
Xfinity Xfinity seems to be exploiting the poor under the guise of a Federal program - Complicating/Confusing billing cycles and more! Philadelphia PA
As soon as I enrolled in ACP via Xfinity, I started experiencing interference with my WIFI. I was connected, but oftentimes without internet.
I had a basic home internet package with Xfinity months prior and loved it, no issues until I enrolled with the Affordable Connectivity Pr...
Entity
Categories: Internet Service Provider
13, Report:
#1519410
Posted Date:
Jun 30 2022
Xfinity.com Comcast Failed to provide proper equipment for the services they billed for Sterling Heights Michigan
If you have Xfinity or have elderly parents, friends or neighbors who have Xfinity, you may wish to read this lengthy post.
My 90-year-old in-laws have been paying $300 per month for Xfinity, which covers Internet, Cable, and Phone. After years of minding our own business, abou...
Entity
Categories: Internet Service Provider, Cable, internet services
14, Report:
#1518228
Posted Date:
May 08 2022
Xfinity Mobile I paid over $900 for a phone, then after 1 & 1/2 yrs. of paying insurance on that line they refused to replace it when it was lost. Chico California
I purchased 3 LG phones, one for each of my family members. I did not know that 16 gigs of internal memory would be a problem. Nor did I know that the sales rep that said I could change my billing date was lying to make a sale. So when I called and tried to change my billing date ...
Entity
Categories: mobile phone
15, Report:
#1517559
Posted Date:
Apr 27 2022
Comcast Xfinity Charged me for service I couldn’t use (impossible) Orlando FL
My complex ended the service agreement with xfinity on 1/31/22 and it was physically impossible to use any data or phone service from xfinity. They decided to illegally turn on my auto pay( I know cause I had there service for about 16 years and I've never used autopay in my life) a...
Entity
Categories: Internet business
16, Report:
#1513622
Posted Date:
Feb 28 2022
Comcast Xfinity Charged me for a modem for 3 years that THEIR employee took with them Aurora Colorado
I spoke with Comcast back in March, they opened a dispute ticket for me, they did nothing except stopped billing me the following month for the modem that their employee changed out for 3 years. This is not a few dollars but over $500.00. I finally called them back a week ago, they ...
Entity
Categories: Internet
17, Report:
#1516154
Posted Date:
Feb 17 2022
Centurylink Internet Lumen Technologies Centurylink Fiber Internet Xfinity Xcel Energy Stealing Electricity Denver CO
ILLEGAL wiring: Centurylink in downtown Denver CO serves internet-cable at RenewOnStout Apts 1531 Stout St, Denver CO 80202. The technicians are illegally routing Internet and Fiber Internet to apt circuit breakers that don't have internet or cable, STEALING that tenants electri...
Entity
Categories: Computer Fraud, Fraud, Computer Technology
18, Report:
#1515539
Posted Date:
Jan 26 2022
Comcast tv and internet Xfinity 1/2020 called to cancel, after 8 calls I asked for cancellation of internet , I could not afford $80, They shut tv down at mobile park also, 2 separate account, still paying for tv, and no service $747 due me. Philadelphia Pennsylvania
1/2020 called 8 different times to cancel, I could not afford $80 for internet. On Social Security. Then they shut down my TV, paid thru the park, no TV from 8/2020 to Jan. 2022, they owe me $747 payments made to park, can't get out of their tv agreement thru mobile home park....
Entity
Categories: Cable, internet services
19, Report:
#1512229
Posted Date:
Dec 10 2021
Private Internet Access Extremely slow Download and internet Speeds while connected to their VPN. Greenwood Village CO
Service is terrible because once I connect to their VPN service my Internet Speed slows significantly. e.g., when connected to their VPN my download speed is about 2.0mbps to 7.0 mbps. If i connect directly to Xfinity I get between 47.0mbps to about 60.0mbps. I have contacted them a...
Entity
Categories: VPN
20, Report:
#1514233
Posted Date:
Dec 07 2021
xfinity comcast double billed? Plymouth Michigan
My last months bill had extra charges that my neices had charged to my cable. I changed my purchase pin and paid the bill. This month I was charged again for the extras from last months bill. They were even dated for last month. The part that bothers me the most is getting an agent ...
Entity
Categories: Cable TV
21, Report:
#1513026
Posted Date:
Oct 22 2021
comcast Xfinity Comcast $10 month Extra Sports Fee even if you Hate sports. They have been Sued and lost Twice Report to FCC Plymouth Meeting PA
RipOff $10 monthly Sports Fee even if you never watch. Sued twice and lost both times. Comcast reported to FCC.
Entity
Categories: Cable TV
22, Report:
#1512153
Posted Date:
Sep 23 2021
Xfinity Comcast aka Xfinity Comcast aka Comcast aka Misquoted, lied, overcharged, used my credit card w/out my knowledge Sacramento California
About June of 2021 I lost service for over a week with my provider so I looked into Xfinity . I asked for a definite quote. In the Xfinity store, that is, not on the phone! The young man who assisted me gave me a quote for TV, Internet , and phone. I told him I do not have a HOME LA...
Entity
Categories: Internet, Internet Service Provider
23, Report:
#1511528
Posted Date:
Sep 01 2021
Xfinity Dishonest, ignorant and ploddingly incompetent service Portland Oregon
I have been trying for FOUR MONTHS to get my second mobile number ported over to Xfinity. Different reps tell me different stories. The original sales rep sold us two new phones, claiming our old ones weren't compatible with their services, which I now doubt was even true.I've f...
Entity
Categories: mobile devices, Mobile service
24, Report:
#1510275
Posted Date:
Jul 23 2021
Xfinity mobile Comcast Charging me for a cell phone that was returned within a 20 day window
Ive returned their cell phone and they are charging me 213.00 despite the return
The receipt clearly shows the phone was sent 7/16/2021 xfinity is money hungry and trying everyday possible to rob their customers.
Entity
Categories: cellphone and cuputer monitoring, phone service
25, Report:
#1510223
Posted Date:
Jul 21 2021
Verizon Susan supervisor and five reps They ran my credit without offering an order number with my social security card image! Rude and no service even with approval! NY
They ran my credit without offering an order number with my social security card image and five reps did not offer me the final completed service even though I was approved and when connected to a supervisor Susan she didn’t want to hear WHY I asked for the escalated call her unpr...
Entity
Categories: UTILITY