- Report: #1510223
Complaint Review: Verizon - NY
-
Author Confirmed
Why?
Verizon
NY, United States
Phone:
(800) 837-4966
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Verizon Susan supervisor and five reps They ran my credit without offering an order number with my social security card image! Rude and no service even with approval! NY
Report Attachments
They ran my credit without offering an order number with my social security card image and five reps did not offer me the final completed service even though I was approved and when connected to a supervisor Susan she didn’t want to hear WHY I asked for the escalated call her unprofessional reps and she literally hung up on me. It took forever to get through to someone each of the five times. They kept insisting they couldn't find me by name, cell number and I wasn't provided an order number, so how does this company do business with such terrible practices?! I monitor my credit and took a credit hit from the inquiry just not to provide service. Their behavior was deplorable and unprofessional. Just stay away from them. I should have gone with XFINITY!
