1, Report:
#1526648
Posted Date:
May 31 2023
Wess Mr. Barton signed a seller's disclosure stating that the solar equipment was owned and not leased. The home was advertised as solar owned. Mesa Arizona
My wife and I found a house that we liked that had a pool and a solar system that was advertised the solar system was owned. We made an offer and it was accepted. The paperwork began. The seller had to fill out a disclosure and it was stated on the disclosure that the solar sy...
Entity
Categories: Breach of Contract
2, Report:
#1521717
Posted Date:
Oct 09 2022
Sunrun, Inc. Blatant negligence, horrific customer service, and consistent misinformation San Francisco California
2 ½ years ago we entered into a contract/lease for 90+ solar panels on our house. The monthly solar panel lease payment is $222.19.
On September 7, 2022 a 3,500-pound palm tree fell on our roof and damaged 12 solar panels. At that time the home was vacant and listed for sale. On...
Entity
Categories: Solar Panels
3, Report:
#1515055
Posted Date:
Jan 08 2022
Vernon not honoring their contractual agreement for performance guarantee denver colorado
My Sunrun solar panels have always underperformed by an average of 60% every year....and every year it was like pulling teeth to get them to honor their performance guarantee....which for every year since 2019 they've decided they won't pay anymore. After hundreds of hours on the ph...
Entity
Categories: Solar Fraud
4, Report:
#1510160
Posted Date:
Jul 20 2021
Sunrun Failed to repair leased panels San Francisco Ca
We have had a solar lease for 2 years through sunrun. On may 18th the panels were struck by lightning. We contacted Sunrun the day it happened and they scheduled a technician to come out three weeks later. In the mean time our homeowners insurance sent out an electrician who promptl...
Entity
Categories: Solar Panels
5, Report:
#1505073
Posted Date:
Feb 15 2021
Sunrun Sunrun Failed to credit money Somerset New Jersey
I honestly regret choosing Sunrun as a solar provider. I got my solar installed in March 2020. System was turned on in early July 2020. I called Sunrun in mid July 2020 regarding the solar system and they sent someone out in August 2020 to take a look at it. I called Sunrun again i...
Entity
Categories: Solar Energy
6, Report:
#1465206
Posted Date:
Nov 03 2020
Momentum Solar Ivy League Scam Artist – Sung Lee – West Point and Harvard Graduate, MomentumSolar.com, NJ, NY, CA, TX, FL Solar Lease Scam Pro Custom Solar Solar Lease Scam, Ripping Off Customers with Deceptive Practices and No Savings with Lease Products. South Plainfield New Jersey
I had been working in the Momentum Solar also know as Pro Custom Solar accounting department for more than a year and the things I have witnessed will make you sick to your stomach. It’s a real American Greed / Dateline story that you'll see on television in the future. This cou...
Entity
Categories: Solar Panels, Solar Energy, Renewable Energy, Solar
7, Report:
#1500663
Posted Date:
Oct 08 2020
Sunrun sell and lease solar on homes AZ
I have lease my solar system since 2017. I have had problems with solar production. Solar panels were placed in areas where there is partial shade. They say system is working fine. Leased solar to lower APS bills and I am still getting high APS bills due to problems with sys...
Entity
Categories: Solar Panels, solar panels
8, Report:
#1498056
Posted Date:
Jul 26 2020
Horizon Solar sungevity Sunrun solar Had solar system installed 2 yr ago, been having electrical problems since, then feb 2020 i lost power to find out the solar system was back feeding to much power to my electrical main service panel 3 different times Hemet Ca
Before having solar installed I have never ever had any problems with my electrical main service panel. After they installed is when I started having problems lights would dim, flicker. Starting Feb 2020 I lost power I went to check my electrical panel and smelled burning, h...
Entity
Categories: UTILITY, Refund refusal, Contractor Ripoff, Electrical Services, Energy, Solar Supply
10, Report:
#1490858
Posted Date:
Jan 25 2020
Tephra Solar/ Jared Slemboski Rip me off
Thes is not a solar company
just a marketing company they come to your home Pretending to be a solar accompany and sign you and some different random company Installation contract, all they do is take your money, the minute they took your money they don't answer the phone anymore,...
Entity
Categories: solar panels
11, Report:
#1490672
Posted Date:
Jan 21 2020
Sunrun was lied to about Batteries Houston Texas
I signed a lease to own conteact with Sunrun December 2017. As part of all converstaion we mde it clear we Since this time we had bee in contact with our sales person who kept telling the batteries would be available soon this and gon on for a couple years. Recently my wife and I we...
Entity
Categories: Solar Panels
12, Report:
#1477893
Posted Date:
Apr 29 2019
sunrun Will not return my deposit after cancelling the lease Sun City West AZ,CA
Entered into a lease agreement on the 13th of April and cancelled the deal on the 15th. within the contract. 15 days later I still have not received my refund back and later found out they were 40% higher than the company I finally picked.
Entity
Categories: solar panels
13, Report:
#1464682
Posted Date:
Oct 16 2018
SunRun They didn't honor their contract and agreement San Francisco California
On 11/30/2016 with a sale representative: Craig Hinckley with Trinty-Solar/Sunrun. I was told by Mr Hinckley that once the solar was install, my energy bill with Sunrun would be around $150.00 a month and if I do auto pay $135.00a month. Also that my bills with The Unite...
Entity
Categories: Solar Energy
15, Report:
#1458530
Posted Date:
Aug 28 2018
Sunrun Bait and switch tried using a forged contract on an elderly customer. San Francisco CA
Sunrun was caught trying to increase the monthly solar bill by using a fraudulent contract from 230.32 to 296.65 by voiding the original 2/3/17 and generating the fraudulent one on 2/16/17 and not presenting to the homeowner till 3/8/18. How many people used Titan Solar Power? They ...
Entity
Categories: Solar Panels, Solar Energy
16, Report:
#1458156
Posted Date:
Aug 25 2018
Sunrun Inc. SUNRUN FIRES DISABLED MAN WHO SUPPORTS SPECIAL NEEDS CHILDREN AND REFUSED TO GIVE HIM HIS LAST PAYCHECK San Francisco California
SUNRUN FIRES DISABLED MAN WHO SUPPORTS SPECIAL NEEDS CHILDREN & REFUSED TO GIVE HIM HIS LAST PAYCHECK.
A former employee of Sunrun Inc. was involved in a motor vehicle accident while employed there and was injured. The employee requested an accomodation under the State of Cali...
Entity
Categories: Home Improvements
17, Report:
#1454536
Posted Date:
Aug 01 2018
SunRun Solar SunRun will not maintain the facility that they built to hold thier Solar Panels on my property San Francisco California
In June I sent photos of the decaying lattice panels that were installed by SunRun around a wooden structure that they built to hold their solar panels. (not on my Roof but on my ground)
In june I sent them photos of the lattice work on the ground as it had decayed in the sun. I fol...
Entity
Categories: Solar Energy, Solar Supply
19, Report:
#1441413
Posted Date:
May 03 2018
Trinity Solar, SunRun Present false information Denver CO Colorado
In November of 2017, a representive from Trinity Solar (Joe Fadule) came to my home to speak with me regarding getting solar panels. I had just moved into my home in March of the same year. He explained that he would have to check my credit to see if I qualified but continued ru...
Entity
Categories: Solar Panels
20, Report:
#1433161
Posted Date:
Mar 08 2018
Sunrun rip off!!! California
This company has been ripping us off since February 2015. We had solar panels installed and we have received absolutely no savings. In fact, we are paying approximately $100 more per month. I have sent a certified letter, we have filed numerous complaints, and they refuse to act. Th...
Entity
Categories: Solar Panels
21, Report:
#1431279
Posted Date:
Feb 26 2018
Sunrun Installed a wildly erractic solar panel system. I was told that, With the large amount of money that I'll save, I will be able to pay for the solar panel system and still save (operating costs). This has NEVER HAPPENED.!!! I have been paying MORE since the installation. Denver Colorado
I entered into an agreement to have a Solar Panel System installed on my home. I was told that it would SAVE me so much money that, I'd be able to pay for the cost of running the system AND still pay my bill in addition to saving. Once the system was installed, it performed erratica...
Entity
Categories: Solar Energy, Accountability, RIP-OFF
22, Report:
#1414005
Posted Date:
Nov 29 2017
SunRun Rude to my pregnant wife & damage my new roof which they do not take ownership of their mistake. San Francisco California
SUNRUN IS A SCAM. THEY ARE RUDE, UNPROFESSIONAL, AND MAKE UNFULFILLED PROMISES.
If you guys ever plan to install solar, please stay away from SunRun. They make promises, but don’t deliver at all. They are rude and unprofessional. When something goes wrong, they will not take owner...
Entity
Categories: Solar Energy
23, Report:
#1410494
Posted Date:
Nov 06 2017
Sunrun Tens of Thousands of Dollars in DAMAGE to my home's Electrical system Internet
Still have a ghost in my Electrical system, about every 2-3 weeks I have to replace something electric, This week it was the light switch for the back porch lights.3-weeks ago it was an outlet in my daughter's room, her computer and other items plugged into that outlet s...
Entity
Categories: Solar Energy
24, Report:
#1386068
Posted Date:
Jul 17 2017
U.S. Bank Association Rewards Card Sunrun Do not buy or lease anything promising you a cash card issued by these entities Nationwide Nationwide
You are promised a Visa cash card for a purchase or lease. Let me emphasize CASH card. It is anything but that If and When you may get it. Then comes the fun part. You CANNOT get any cash for this card. It is used for purchases ONLY. It also does not work anywhere in Mexico as I ...
Entity
Categories: Bait-and-Switch
25, Report:
#1350971
Posted Date:
Jan 20 2017
SunRun panels don't work, company refuses to rectify San Francisco California
Solar panels were inherited with the purchase of a house. Solar panels don't work. Several technicians have been out. Countless calls to customer service with no resolution. Company refuses to remove the panels. Customer service is rude. Very disappointing.
Entity
Categories: Heating, Cooling & Ventilation