26, Report:
#40927
Posted Date:
Jan 12 2003
NETFLIX DOESN'T DELIVER Rip-off Internet
I've been a member of netflix.com since November 2002. I was fairly happy with their service in the beginning, but as time went on the quality of their service has deteriorated gradually.
They simply do not deliver what they promise!!
Here are some examples:
In the beginni...
Entity
Categories: Video Stores
27, Report:
#29194
Posted Date:
Sep 06 2002
Netflix.com ripoff compounded by the biggest blow-off by a customer service rep Los Gatos California
I'm a member of Netflix.com, and have been for 11 months. The first 9 months were fine. I was happy. The movies came, even if they were a little slow, which I understood because, hey, it's from San Jose and I'm on the East coast. I had a couple of DVDs that skipped terribly, but ...
Entity
Categories: Video Stores
28, Report:
#17218
Posted Date:
Mar 20 2002
Netflix.com Charged for items returned San Jose, California California
I used their service for several months but found it did not meet my needs. As soon as I cancelled I received a stiff email informing me that if I did not return all DVDs within one week I would be charged. In accordance with their standard return policy I mailed all DVDs to them....
Entity
Categories: Video Stores
29, Report:
#13216
Posted Date:
Mar 11 2002
BLOCKBUSTER SUCKS
Blockbuster video's return date-time instructions are intentionally misleading. Here's why I say this:
If I rent something at 11 pm for one day, I expect to return it the following day, not an hour later. Pretty obvious, right? If I rent something for two days, I expect to return...
Entity
Categories: Video Stores
30, Report:
#16007
Posted Date:
Mar 06 2002
Netflix Rip Off screwed me too!
Netflix screwed me, too!! Free deal? No Way!! I tried their 30 day trial and after 6 DVD's of which 2 were damaged I canceled the deal only to find I had been charged for the Free Trial. Now I can't contact them and I can't even get an E-Mail response. Does anyone have a phone numbe...
Entity
Categories: On-Line Business
31, Report:
#14898
Posted Date:
Feb 23 2002
Netflix.com ripoff Penalised for cancelling membership
I subscribed to Netflix's service for more than a month. Before cancelling the service, I mailed back all the dvds. However, they still claimed that they didn't receive the disc and charged my credit card. Trying to resolve this issue with them is useless because they will just repl...
Entity
Categories: Video Stores
32, Report:
#13920
Posted Date:
Feb 12 2002
Netflix, slow - slow - sloooooow
In what should be a fantastic service, Netflix is showing us how not to do it. Rent all you want for $20 says the ad. Not likely. Their internal turn around is up to a week (self stated on the web site but not easy to find). Add that with 2-4 days each way in the mail, and what yo...
Entity
Categories: Video Stores