2, Report:
#1494086
Posted Date:
Apr 16 2020
JustFly FlightHub Refuse to issue refund WA
I have requested a refund as is mandated by the DoT for flights cancelled due to CoVid, Flight from GGT-FLL, 04/16/2020, returning FLL-GGT 04/20/2020. I spoke with Silver Airways directly and they confirmed that I am due a refund if requested vs. a travel credit but that the online ...
Entity
Categories: online air travel, Air Travel
3, Report:
#1493308
Posted Date:
Mar 26 2020
Generali Global Assistance (CSA Travel Protection) Refused To Honor Insurance Claim San Diego CA
On February 7, 2020, I booked a roundtrip ticket to Nigeria on Delta Airlines (March 24-30, 2020) for myself and my 16-year old daughter in the amount of $3,087.60. My Booking Number through justfly.com is 179-211-811.
I also decided to purchase CSA Travel Protection insurance (also...
Entity
Categories: insurance
4, Report:
#1478493
Posted Date:
May 10 2019
Justfly.com Six months later they try to cancel your tickets, by doing this they make money ! Saint-Laurent Quebec
Booked through these people in October 2018 for flights to Cebu Phillipines, everything ok untill three weeks prior to travel. I can fly with my wife and son who is eight years old all the way to Cebu Phillipines no problem then this outfit states they cannot get us our final return...
Entity
Categories: online air travel
5, Report:
#1478287
Posted Date:
May 06 2019
Just Fly Momentum Ventures I made a mistake when booking the flight - I selected pm instead of am. I called them immediately and they wanted to charge me $75 to change it. Summerside Prince Edwards
To anyone who wants to book cheap tickets. NEVER use justfly.com because if you make pay a $75 cancellation fee if there is a mistake. 10 minutes after booking the ticket I couldn't cancel it without this $75 dollar charge. So please share that they SUCK and I have zero intentions o...
Entity
Categories: Flight ticket
6, Report:
#1471837
Posted Date:
Jan 20 2019
VOYAGES A LA CARTE USA, LLP RIPPING CONSUMER OFF CUMMING, GA
To whom it may Concern, PLEASE DO NOT BUY ANY TICKET FROM THIS WEBSITE. THIS IS A REPORT CONCERNING WEBSITE CALLED JUSTFLY.COM I BOOKED A RETURN TICKET #118-716-651 JETBLUE AIRWAY CONFIRMATION # LMPPFJB, AND ROYAL MAROC CONFIRMATION # SKJEUB. DUE TO UNFORSEE CIRCUMSTANCES...
Entity
Categories: Airline
7, Report:
#1467337
Posted Date:
Nov 14 2018
JUSTFLY.COM Justfly.com is just another ripoff !!! Saddle Brook New Jersey
Booked a flight for a friend for travel Thursday, 11/8. The next morning I printed out the itinerary and low and behold.the justify.com system changed it to 11/22! Calling them got me nowhere as you get Filipinos that can't completely understand English. They told me to send an emai...
Entity
Categories: Travel Companies
8, Report:
#1450877
Posted Date:
Jul 09 2018
Justfly.com Flights cancelled. No contact. Left stranded.
Booked flight 01/2018 for 07/2018; Both flights cancelled in 03/2018. No emails, no phone calls, no contact regarding cancelled flight. My party simply arrived at airport to check in with the airline and was told BOTH flights of her travel were Cancelled in March. Justfly.com was to...
Entity
Categories: Air Travel, Discount travel programs
9, Report:
#1433905
Posted Date:
Mar 12 2018
Justfly.com The site is designed to intentionally put you on the wrong flight, lock out out of being able to correct the information and then insists you were booking until after you get a confirmation email. on paying $150 change fee to cancel the flight. Site does not allow you to go back and check what you are actually booking, thus the changed flight info cannot be corrected. The flight locks you out of the site until the flight is booked, and there is no ability to change the flight to the one you thought Novato California
The site is designed to intentionally put you on the wrong flight, lock out out of being able to correct the information and then insists you were booking until after you get a confirmation email. You cannot confirm what they are booking until it is too late to change it. They t...
Entity
Categories: Air Tickets, Air Travel, Discount travel programs, Ripoff
10, Report:
#1430801
Posted Date:
Feb 23 2018
JustFly.com Billed price greater than advertised flight price
Flight was advertised in large bold font as $589. In small inconspicuous font (that I did not notice) on the confirmation page, the price increased to $735. I didn't notice this until I had checked out and received a confirmation email. They initially wanted a $75 fee to cance...
Entity
Categories: Air Travel, Travel Agencies
11, Report:
#1427894
Posted Date:
Feb 08 2018
Just Fly.com Charged me an extra $225 to book a flight California
My son used this website to book a flight. He was unable to take the flight and paid an extra $75 to cancel it. He was told he would be able to use the full credit as long as it was within a year.
He just tried to book a flight using the credit and it would not go through. We called...
Entity
Categories: Air Tickets
12, Report:
#1424008
Posted Date:
Jan 19 2018
justfly.com charged 75 dollars to cancel a flight which was suppose to be a 24 hour free cancellation Jersey City New Jersey
Booked a flight, called within 24 hours to cancel, spoke to a justfly.com rep, I asked 3 times if they would charge me any fees to cancel before i book another flight. He said no 3 times!Soon as I book another flight with them, i see my card was charged for 75 dollars for the ...
Entity
Categories: Travel Companies, Travel Agencies, Travel Agents
13, Report:
#1423638
Posted Date:
Jan 17 2018
JustFly.com Charged a fee to cancel and gave me false information about rebooking
I had to cancel a VERY EXPENSIVE international flight last year because my mom got cancer and they actually charged a $150 fee per ticket just to cancel and then misinformed me that I had to rebook a year from cancelation, when in actuality, I had to rebook within a year of the date...
Entity
Categories: travel and employment
14, Report:
#1419756
Posted Date:
Dec 29 2017
Justfly.com flighthub Misleading extended cancellation protection Internet
I wish I had known that justfly.com had a warning from the Better Business Bureau before I booked a flight with justfly.com (this is my own fault). I had never used them before, but did not think much about it as there are so many (reputable) travel websites nowadays. In booki...
Entity
Categories: Travel Services, Air Travel
15, Report:
#1414082
Posted Date:
Nov 29 2017
Justfly.com Justfly Changing policies, charging fees and customer service is none existent California
Called in to use the airline credit, been transferred around from Kevin to Riza and they kept telling me they cannot book the flight because they cannot see the fare. Kept telling me to call back in 24 hours, that it's a different process and they cannot see the fare. Asked for mana...
Entity
Categories: Airline Companies, Airline Personnel
16, Report:
#1413775
Posted Date:
Nov 28 2017
Just fly.com Extended Travel Insurance policy is Not EXTENDED, it’s a lie. Summerside Prince Edward Island
I booked a ticket to travel for work on Sunday at 4:20pm. Monday I was told that the meeting was cancelled and my contract was terminated. I did buy the Extended Cancellation Policy, I called and waited 15 plus minutes on the phone but the customer service woman told me that my Exte...
Entity
Categories: Travel Companies, Air Travel, Travel Insurance
17, Report:
#1410699
Posted Date:
Nov 07 2017
JustFly.com is a horrible airline booking site
This website came up through Kayak. The flights that I wanted and thought that I was booking were not the ones that came up on my itinerary. I immediately called customer service and just as other have said was put on hold for a long period of time. The customer service agents sound...
Entity
Categories: Air Travel
18, Report:
#1408237
Posted Date:
Oct 24 2017
Copa Airlines WORST AIRLINE EVER!!!! Nationwide
I made reservations through Kayak.com and they in turn forward it to justfly.com who booked our flight using Copa Airlines. I bought two round trip tickets from LAX to Caracas Venezuela. It turns out on our return they had sold one of the seats and no longer had any room for the sec...
Entity
Categories: Airline Companies
19, Report:
#1406197
Posted Date:
Oct 14 2017
Justfly.com Flight hub.com Internet
Justfly.com is a scam they mislead you and milk your money, then you call , your call get transferred to India and can't even understand their English. I was told about a deal of travel credit and then they cancelled my reservation and charged me additional fees for cancellation t...
Entity
Categories: On-Line Business
20, Report:
#1401084
Posted Date:
Sep 19 2017
justfly.com RIP OFF The Philippines Nationwide
Do not EVER use this company. Horrible people. Customer service is not helpful at all. Had to talk to five different people - all in the Philippines and they must have all had intensive training in how to be rude and unhelpful to customers. Awful. STAY AWAY!!!!
I wanted to change ...
Entity
Categories: Airlines
21, Report:
#1363251
Posted Date:
Jul 31 2017
JustFly.Com Air Ticket Ripoff by justfly/com Internet
On the 6th March 2017 I booked two British Airways tickets with a company called Justfly.Com to fly Miami to London Heathrow return. The flights offered was Miami to Heathrow and return flight London to New York J FK with a One hour 40 minutes stop over at JFK then on to Miami for...
Entity
Categories: Travel Companies
22, Report:
#1388558
Posted Date:
Jul 27 2017
JustFly JustFly.com JustFly travel JustFly 4 hour cancellation SCAM Internet
June 23,2017 I found a rate from columbia Missouri to Burlington VT by using GOOGLE it was on JustFly.com. I hadnt heard of them before.
I made sure to read all the fine print including the cancellation clause - it stated that if cancelled within 4 hours there was no fee or penalty ...
Entity
Categories: Air Travel
23, Report:
#1379788
Posted Date:
Jun 18 2017
Justfly.com Lucy (screams and pounds #s at you) andLloyd (is it a coincidence that they have the same initial -- and is he really a supervisor with no additional information 52 minutes later?) Ripoff, Cancelled but not Refunded, hour of my life wasted, Don't Care Internet
I'd only used jutfly.com because I needed to use two different airlines (Alaska and American) and wanted/ needed the reduced rate.
I only learned later that I could have called American directly -- they're partners with Alaska and will meet or beat Justfly.com's price.
I found...
Entity
Categories: Air Travel
24, Report:
#1371468
Posted Date:
May 05 2017
justfly.com extra huge fee Internet
After booking my flight from Newark to Portugal, an extra fee was added on the very next day without any notification.
I only noticed this fee a month later.
My ticket was approximately $ 900.00.
Justfly.com added another $ 116.00 plus a day later.
I was never notified of this fee.
...
Entity
Categories: Travel Companies
25, Report:
#1370731
Posted Date:
May 02 2017
Justfly.com United Airlines and American Airlines I was sold trip insurance when I booked with justfly.com. Now they tell me it was only good for 24 hours after my purchase! I need to cancel. I need the money desperately. It gets worse. Nationwide
I bought a ticket from Justfly.com, which I was led to believe was refundable when I bought their so-called trip insurance for $24.99. Now they tell me that this was only good for 24 hours after my purchase. RIP OFF! The airlines just keep saying non-refundable. I am quite i...
Entity
Categories: Airline Companies