1, Report:
#1487603
Posted Date:
Nov 11 2019
myfax services myfax services J2 global Canada © j2 Global, Inc. or its affiliates (“j2”). All rights reserved. MyFax® is a registered trademark of j2. they are scam artists. they charge you for services not used. they won't let you cancel. they say you don't even have an acount. they hang up on you. CA
This company is a complete fraud. They will continue to charge you after a free trial. They will not let you cancel. They will hang up on you and say you have the wrong company. They will tell you that you don't even have an account, all the while their name is on your s...
Entity
Categories: Internet Scams, frauds & Unwanted Popups
2, Report:
#1484896
Posted Date:
Sep 12 2019
Metrofax J2 Global, Inc indian company.. of india.. that steals 2019 j2 Global, Inc. and affiliates. All rights reserved. MetroFax is a registered trademark of j2 Global, Inc. and affiliates. 6922 Hollywood Blvd., Los Angeles, CA 90028 wouldn't refund monies falsely billed india india
barely used.. one of those things that you sign up to get a fax out.. and know not needing later.. after about 6 months.. finally called in to cancel.. 2 weeks later.. they hit my card again.. wouldnt refund.. is NOT AN AMERICAN COMPANY.. INDIA.. INDIANS..
Entity
Categories: efax services
3, Report:
#1477438
Posted Date:
Apr 20 2019
SmartFax J2 Global J2 J2 Global Inc., and its affiliates. Won't allow cancellation!
You are not able to cancel once you sign up. I opened a free trial for this online fax service and then decided to cancel the service the same day. First of all, when you go to the billing section on the website it sends you a page that says you can cancel by clicking a link. ...
Entity
Categories: efax services
4, Report:
#1466551
Posted Date:
Nov 04 2018
eFax® © 2018 j2 Global, Inc. and its affiliates (collectively, j2”). All rights reserved. eFax® is a registered trademark of j2. Automatically Billed Me Annually After Requesting The Previous Year To Cancel Florence Wisconsin
I'll keep this simple. eFax does not simply allow you to cancel your account online.
We cancelled last year and they billed us again this year. Despite calling them and cancelling last year.
You can't cancel it except through their reps, and if it's after they've billed you, you don...
Entity
Categories: efax services
5, Report:
#1463638
Posted Date:
Oct 05 2018
Metrofax J2 Global, Inc Will not Cancel Service/Unauthorized Charges Fullerton California
Here is a redacted copy of the letter I sent to MetroFax's registered agent Chul Min Chun, in California. If you have this service from MetroFax, good luck trying to cancel your account. You can only call or chat with them online to cancel the service and there are never agents av...
Entity
Categories: efax services
6, Report:
#1415803
Posted Date:
Dec 08 2017
eFax j2 Global Lies about fax/phone number portability. Won't allow you to port number out. Local number not really local. Nationwide
My business partner, who's not technically inclined, signed up for both eVoice and eFax (j2 Global is the parent company) when we launched our business last year. They provided us with Local numbers and the service actually worked fairly well. However a few months in, we started get...
Entity
Categories: Communications & Networking
7, Report:
#1306705
Posted Date:
May 20 2016
myfax.com/j2 global/fakruz zuman SCAM COMPANY-SERVICES DO NOT WORK AND THEY KEEP CHARGING YOUR CREDIT CARD AFTER YOU TOLD THEM NUMEROUS TIMES TO REMOVE IT Internet
I was searching for a reputable/reliable efax service for my business. Efax.com provided a free trial as long as you entered your credit card--BIG MISTAKE DON'T EVER DO THIS. I still after weeks and weeks cannot get them to remove my credit card information and they keep billing...
Entity
Categories: Consumer Services
8, Report:
#1274284
Posted Date:
Dec 16 2015
MyFax J2 Global Overcharged, customer service rep acknowledges. Finance will not rebate. Internet
Long time customer of myfax.com, over 3 years with 6 fax accounts. Called to change a fax number (area code and phone number) on an existing account. Changed the the area code as needed with a new number on the master account. Next day a charge for a new number $61.30 on my Amex. Ca...
Entity
Categories: Telephone Companies
9, Report:
#1231882
Posted Date:
May 28 2015
Fax.com eFax j2 Global Jaye Muller Jack Rieley Scam Fraud Rip off Stole my money extremely rude San Diego CA Internet
They offer a free 30 day trial of their fax service. This service is NOT free. Here is the actual text:30 Day Free Trial In just 2 minutes you'll be up and ready to start faxing online.Two days after signing up I was charged $19.98. Funny because even if I had signed up to their pay...
Entity
Categories: Telephone Companies
10, Report:
#1217103
Posted Date:
Mar 20 2015
eFax j2 Cloud Services j2 Global j2 Communications eVoice FuseMail campaigner KeepItSafe onebox The most rotten, abusive, unethical, and corrupt company I have been a customer of... Global Internet
After being a customer for over 10 years, I have finally given up and will continue with the process of terminating their services and hopefully not go through the nightmare that other have experienced with j2 overbilling and effectively stealing money from their customers. ...
Entity
Categories: Internet Services
11, Report:
#1190958
Posted Date:
Nov 24 2014
Efax j2 Global®, Inc., 6922 Hollywood Blvd., 5th floor, Los Angeles, CA 90028, USA Still Ripping People Off in Global Internet Scam Los Angeles, CA Internet
It seems that people have given up on recovering anything since there are no reports on Ripoffreport.com in recent years.That doesnt mean that there arent hundreds of current complaints on several other complaint websites.Here's my story that I described to an attorney whom I have o...
Entity
Categories: Internet Fraud
12, Report:
#1086355
Posted Date:
Jun 18 2014
j2 Global Communications MyFax Deceptive practice Unauthorized Billing Hollywood California
This company offers a 30 day free trail. When attempting to cancel via their support they inform you that you must To cancel your MyFax® account, please call 1-866-563-9212, 24 hours a day, 7 days a week and a representative will assist you.
I tried doing as the suggested...
Entity
Categories: Telephone Companies
13, Report:
#1154795
Posted Date:
Jun 14 2014
J2 EFAX SERVICES This Company is a SCAM and not legit. Somehow they get your credit card information and charge your account without the crime victim's authorization. J2 Global, Inc. 6922 hollywood blvd, 5th floor, LA Internet
Be Warned, this is a criminal enterprise. They charged by credit/debit card twice, both for $169.50. When I contacted the comnpnay, they insisted I signed up for their E-fax Service, and charged me $169.50 annually. Who in their right mind would pay $169.50 for a service which...
Entity
Categories: Internet Fraud
14, Report:
#1115652
Posted Date:
Jun 06 2014
eFax/j2 Global Communications They took my money! Nationwide
I canceled my efax account about a month ago within minutes of being charged after the 30-day trial. My account was closed and I requested a full refund. Customer support claimed they submitted a request for a refund. I was told to wait for a response about 7-10 business days. Its...
Entity
Categories: Telephone Companies
15, Report:
#1149681
Posted Date:
May 26 2014
TrustFax J2 Global Billing continues after cancellation and unable to get refund Internet
I've used TrustFax since 2008 to send digital faxes, but then I bought a printer with fax capabilties, so I called to cancel. The phone rep said I must cancel via their web site. I found this strategy a bit scammy, but I went through the procedure online as instructed. Since I...
Entity
Categories: Internet Services
16, Report:
#1140422
Posted Date:
Apr 21 2014
j2 Global Inc / Onebox Service quit working Internet
I've been using Onebox for over 10 years. Their email service quit working about 10 days ago. I contacted customer service and was given case # 06133824. It was determined the problem was with Onebox and their email servers. I have attempted to contact them each and every day, but n...
Entity
Categories: Voicemail Services
17, Report:
#1135171
Posted Date:
Mar 31 2014
eFax j2 Global Communications, Inc. eFax free demo is a rip-off Internet
eFax free demo is a rip-off, DO NOT give them a credit card number, you will NEVER get your money back!
Entity
Categories: Internet
18, Report:
#1132885
Posted Date:
Mar 23 2014
J2 Global J2 Global Communications, eFax, MyFax, Fax.com, Send2Fax, TrustFax, MetroFax, RapidFax Beware of J2 and its many subsidiaries Los Angeles California
I've personally used several of J2's faxing brands, and I can attest that J2 is an awful, awful company. They don't care about providing good customer service--at all. That's not their M.O. Their sales reps are paid to make sales, not provide support. Their '...
Entity
Categories: Internet Services
19, Report:
#1132220
Posted Date:
Mar 20 2014
MetroFax Bought by J2 Global Communications J2 buys Metrofax, service deteriorates; refuses to refund Hollywood California
I discovered that J2 bought MetroFax when I started having problems receiving and sending faxes. There was a new interface that was almost counter-intuitive. There were delays in sending and confirming sends; one important fax was rejected. When I complained, I learned that ...
Entity
Categories: Internet Services
20, Report:
#1121554
Posted Date:
Feb 06 2014
Myfax (j2 Global, Inc 101Fax, Corporate Fax, CorporateFax, eFax Broadcast, eFax Corporate, eFax Developer, eVoice, eVoice Receptionist, Fax, Fax Micro, FaxMicro, j2 Global, j2 Global Communications, Inc, J2Global Communications, JBlast, jConnect, JFAX Communications, JFAX.Com, Billing Scam. Hollywood, CA
Will not let you cancel free trail. You can cancel your card, change account numbers, it won't matter. The only thing you can do is pray they answer their phones and they try not too. They will under no circumstances give any refunds no matter if you use the service or not. Scam com...
Entity
Categories: Internet Fraud
21, Report:
#1118998
Posted Date:
Jan 28 2014
Metrofax.com J2 Global Inc.Efax.com Metrofax Not Working Properly I'm Told It's My Fault - They're Deceitful! Los Angeles California
Metrofax used to be great, then they were bought by J2 Global (a subsidiary (or owner) of efax.com). They tried to hide this fact when I called multiple times to see why the fax service wasn't the same and why it looked different and why it didn't function the same way. ...
Entity
Categories: Software
22, Report:
#1109613
Posted Date:
Dec 24 2013
Numberstore.com They left us without a business phone service for almost 6 days Los Angeles California
We used numberstore.com for our main business phone number. The number went down for over 5 days and they said they would sort it and get back to us regularly. Instead we had to chase and chase. They then blamed it on one of their suppliers (Vodafone) and refused to offer compensati...
Entity
Categories: Telephone Companies
23, Report:
#1107914
Posted Date:
Dec 18 2013
Evoice j2 Global Inc I was charged $25 3x's during free trial, they will only return $50 Internet
I am a new customer with evoice. I am within the trial stage for my small business. When setting up the sevices, I was charged 3 separate charges of $25 for a professional greeting that I thought was supposed to be a part of the free trial. While going over my banking statement...
Entity
Categories: Telephone Answering Services
24, Report:
#1100958
Posted Date:
Nov 20 2013
My Fax Protus IP Solutions, j2 global Cancelled service in 2012 after auto-renewal; They processed the auto-renewal in 2013 claiming I didn't cancel in time. I have chat record and emails for documentation. Los Angeles CA
I've used MyFax for a couple of years and found I didn't use the server very much. Last year I contacted them to cancel and they said you need to do it verbally before the auto-renewal. So I said fine but do not auto-renew in 2013. They did anyway! I contacted support and th...
Entity
Categories: Internet Services
25, Report:
#1091024
Posted Date:
Oct 10 2013
EFAX J2 Global Communications Internet Fraud, 30 day free trial offer but fraudulently charged $180.95 to my bank card Internet
Do NOT enter any credit or debit card info to this site to receive their free offer!! I have initiated a fraud case against this company with my bank due to fraudulent charges made to my debit card. I visited the web site which offered a free 30 day trial, this site required submi...
Entity
Categories: Small Business Services