451, Report:
#309977
Posted Date:
Feb 19 2008
HughesNet Satellite Internet - Hughes Network Systems - Hughes Net Misleading advertisment Germantown, Maryland
I have been a HughesNet customer for about 7 years, until recently my service has worked fairly well as satellite service goes. Beginning on January 8th 2008, my service has been intermittent almost every day. I have the highest home service plan you can get, Hughes advertizes up to...
Entity
Categories: Corrupt Companies
452, Report:
#309936
Posted Date:
Feb 19 2008
HughesNet Lies, Damn Lies and Statistics - Maybe a little help Germantown Maryland
I was just reading through some of the other reports on this company. Thought I'd chime in with my experiences too specifically the customer service. Crummy service, I'm going to lose it as soon as I can. Would love to join any class action but I'm not holding my breadth.
Spee...
Entity
Categories: Internet
453, Report:
#309243
Posted Date:
Feb 15 2008
HughesNet STAY AWAY FROM HUGHES NET Michigan City Indiana
Hughes Net is a RIPOFF. We spent over $1,300 for the satelite and installation. And it's nowhere near high speed. Most days not faster than dial up. Service and installation were horrible. Installer charged us extra for a special cable from my barn to the house and then left me ...
Entity
Categories: Internet Service Providers
454, Report:
#308073
Posted Date:
Feb 11 2008
Hughes.net (formerly DirecWay) Are They Missleading Us? Do They Care About Us? What happens when you have a problem with your service? Germantown Maryland
11-2007 I had HughesNet installed. My installer told me that he had the exact same equipment as me and the same package. 1.5 meg download and the 7000s modem. He assured me that the FAP was 425 meg in any given 4 hr. block. That is NOT true. Its in any given 24 hr. block. Any 24 hrs...
Entity
Categories: Internet Services
455, Report:
#302609
Posted Date:
Jan 23 2008
Hughesnet Extremely bad customer service, lies about service commitments German Town Maryland
Hughesnet has the worst customer service of any company I have ever dealt with. If you are lucky enough to get someone on the phone you may or may not be able to understand their broken English. If you asked to be transferred to someone you can understand they accidentally disconn...
Entity
Categories: Satellite Companies
456, Report:
#300707
Posted Date:
Jan 17 2008
Hughes NetHughesNet Sold upgraded service under false pretenses then refused refund Internet
Had and opportunity to work from home. All that was available in my remote area was dial-up service. Contacted HughesNet via flyer received in the mail. The salesman was most gracious while laughing all the way to the bank. I explained to him that I needed a system compatible wi...
Entity
Categories: Internet Service Providers
457, Report:
#299963
Posted Date:
Jan 14 2008
Hughesnet Internet Service SUCKS In Every Way Slow connection speeds, horrible tech support, high priced, overall BAD Internet Internet
I have kept all the communications between myself and hughes so called tech support because I was a little skeptical of this service when I signed up. The first 60 days were OK, but after that speeds dropped to less than dial up and I was unable to access many sites that I have neve...
Entity
Categories: Internet Services
458, Report:
#295661
Posted Date:
Jan 14 2008
Hughes Net - Hughes Network Systems, LLC - Direcway, The HughesNet Fair access poloicy causes their service description to be fraudulent. Atlanta Georgia
Hughesnet broadband internet service for residential customers has various plans, each with a different bandwidth limit. While this approach is very poor from a marketing and customer satisfaction perspective, it is not fraud. Just very BAD marketing.
I can hit my daily limit i...
Entity
Categories: Internet Service Providers
459, Report:
#297260
Posted Date:
Jan 05 2008
Hughesnet Hughesnet a big rip off and liers Internet Internet
If there is anyone out there that wants to sue Hughesnet that only lies to everyone about there internet and how fast it is suppose to be please contact me [email protected]. We need to put a stop to these people they are ripping people off I pay $70 a month for dailup that is sup...
Entity
Categories: Internet Services
460, Report:
#295318
Posted Date:
Dec 29 2007
HughesNet offered internet service, but didn't follow through with what they promised. I seeked out tech help but was unable to fix the problem. Tempe Arizona
In September of 2007 I contacted Hughes net and asked about their service. Sam (the person I talked to) told me what they offered. He said that downloading was fast and reliable, surfing the web was fast and easy, and that they had a 30 day money back guarantee if you were not satis...
Entity
Categories: Internet Services
461, Report:
#294180
Posted Date:
Dec 24 2007
Direcway\Hughesnet Change's the rules in the middle of the game. Meshoppen Pennsylvania
I live in an extreemly rural area and run a home internet based buisness. The internet is my livelyhood. Unfortunately my only options here are dial up or this blasted dish.
When I first got the service approx 4 years ago my first surprise was the cost of the dish and the modem. ...
Entity
Categories: Internet Service Providers
462, Report:
#292736
Posted Date:
Dec 19 2007
Hughes.Net engages in fradulent advertising practices in order to sign up unsuspecting new customers Germantown Maryland
I signed up with hughes net for their service in May of 2007 and terminated with them on August 26 2007. They require you to sign a commitment for using their service for 18 months which of course most people do not object to since you know you like many new customers expect that yo...
Entity
Categories: Satellite Companies
463, Report:
#292730
Posted Date:
Dec 19 2007
Hughes engages in fradulent advertising practices in order to sign up unsuspecting new customers Germantown, Maryland
I signed up with hughes net for their service in May of 2007 and terminated with them on August 26 2007. They require you to sign a commitment for using their service for 18 months which of course most people do not object to since you know you like many new customers expect that yo...
Entity
Categories: Satellite Companies
464, Report:
#286733
Posted Date:
Dec 15 2007
Hughes Net Internet *non* Service Provider Hughes over sells available bandwidth, causing poor overall Internet service Germantown Maryland
Due to our remote physical location, options for connecting to the Internet is severely limited. We originally signed up with DirecWay in 2003, and though the Internet service has not been outstanding, it has been better than dial-up, which is our only other alternative for now.
...
Entity
Categories: Internet Service Providers
465, Report:
#291134
Posted Date:
Dec 13 2007
Hughes DirecWay, Hughesnet 11k is NOT faster than dial up Www.hughesnet.com www.hughesnet.com
I can understand a fluctuation in speed based upon the number of users. Speed will fluctuate, this is the reference made in Hughesnet Advertisement up to 700k and speeds may vary, it might be 200k but you could get 700k, fair enough.but Hughesnet promises faster than dial up which i...
Entity
Categories: Internet Service Providers
466, Report:
#285342
Posted Date:
Nov 19 2007
HughesNet Scandalous behavior, no customer service, all they tell you is to deal with it. Germantown Maryland
First I want to start off by saying, I live in the country, the only option we have is dial up, or satellite for internet.
I am disabled, and was forced to move back into my parents house. When my disability was finally approved, and I started getting paid, I decided to sign u...
Entity
Categories: Internet Service Providers
467, Report:
#283361
Posted Date:
Nov 06 2007
Hughes.net Hughesnet Hughesnet could not supply me with internet speeds advertized. Internet Internet
Hughesnet told me by upgrading to the HN7000S that my internet speeds would greatly improve. They got worse! After countless calls with tech support it was apparent that it was as good as it was going to get. They did not fulfill there end of the contract by giving me beter speeds o...
Entity
Categories: Corrupt Companies
468, Report:
#283185
Posted Date:
Nov 06 2007
Hughes Net I too have had many issues with Hughesnet they have been a pain the whole 3 years I used them. Internet Nationwide
I too have had many issues with hughes. I have had there service for over 3 years only cuz I need the speed compared to dile-up. i went throught the whole FAP(Fair Access Policy) and leared to live with it. I wrote to the BBB over it many times and shortly after contacting a lawyer ...
Entity
Categories: Satellite Companies
469, Report:
#282835
Posted Date:
Nov 04 2007
Hughes Net Direcway Don't Use HughesNet/Direcway MAJOR RIPOFF Nationwide
Hughes Net needs to be sued. I am one of the thousands that would be more than willing to testify against this company. I have been UNDER F.A.P. restraints for more than 36 hours. I pay $90 per month now and they say to upgrade for 100 more downloads in a 24 hour period. The dow...
Entity
Categories: Corrupt Companies
470, Report:
#282774
Posted Date:
Nov 04 2007
HughesNet Violated Me Gainesville Internet
Ug. I have been violated. This satelite broadband service performed less well for me than dial-up... which can be almost worthless itself sometimes.
A person should expect that they won't be able to play online games, download, watch movies or listen to music. I received no di...
Entity
Categories: Computer Fraud
471, Report:
#267895
Posted Date:
Sep 01 2007
HughesNet Fraud, my dog apparently knows how to use the computer Germantown Maryland
I have a dog named Dora who is an amazing animal. Apparently, my dog knows how to use the internet. Twice now, HughesNet has I downloaded stuff that I didn't. The first time was when I did one download and then it came up as though I did the same download twice. Right in a row. I ex...
Entity
Categories: Internet Service Providers
472, Report:
#266729
Posted Date:
Aug 11 2007
HughesNet What the FAP!!! ripoff Germantown Maryland
A FAP? What the heck is that?
It only took 3 years to figure out that hughesnet had one in place. Before that ,I thought all the reasons that it was sooo slow, was because their internet service was not the fastest around
First, let me start from the beginning
Dec 2004 ...
Entity
Categories: Internet Service Providers
473, Report:
#265406
Posted Date:
Aug 05 2007
HughesNet.com, Hughes Net, Direct Way The HughesNet Scam is Tantamount to Fraud German Town, Maryland Maryland
The HughesNet Scam is Tantamount to Fraud
We subscribed to a two year contract for business users at HughesNet.com. For the first year, we received the service without issue. Then, we started getting speeds as low as 4K down and 55K up which was worse than dial-up.
When we not...
Entity
Categories: Internet Service Providers
474, Report:
#264670
Posted Date:
Aug 02 2007
HughesNet Broadband Misleading Advertising Ripoff Internet
Hughes Broadband is the worst service I have ever experienced. I upgraded thinking I would get better service but boy was I wrong. I can't say anything different than what has already been written.
My service went downhill when they started with the redhead started advertising ...
Entity
Categories: Internet Service Providers
475, Report:
#262618
Posted Date:
Jul 23 2007
HughesNet. Direcway - RipOff Master Of The Universe..... This Company is STILL billing a Deceased Relative's acct.!!! AAarrrggh! Internet Nationwide
We are so disgusted with this company HughesNet that I don't know where to begin. My father-in-law had it installed for faster (yet worse) internet speed. Well, he was very patient and never called even though the internet was always slower than his old dial-up. So, when I called...
Entity
Categories: Satellite Companies