1, Report:
#1366063
Posted Date:
Nov 07 2023
HughesNet satelite They Lie upon sales pitch Germantown Maryland
I subscribed to the service in Sept. 16. I signed up for the 15 gig data allowance, with download speed targeted at 15 mbps. At the time of my purchase, I was told that once my data allowance was consumed within a month, my download speeds would be reduced, but would not be less tha...
Entity
Categories: Internet Service Providers
2, Report:
#1513838
Posted Date:
Nov 22 2021
Hughes Net Hughesnet is wanting to charge me $120 to cancel phone service that is supposed to be no contract. They also put me on a contract when I was supposed to have a seasonal account, and are now wanting to charge me $600 to cancel it. Maryland Germantown
I signed up with Hughes net and was told I would be on a seasonal account, which was for people who live part time in their homes. I am now wanting to cancel and am being told I owe them $600!
I also have phone service with them which clearly says no committment and they are wanting...
Entity
Categories: Internet
3, Report:
#1513488
Posted Date:
Nov 08 2021
HughesNet Internet Service told us they would provide a service then didn't
After all the mail flyers, we decided to call HughesNet. Told them what we needed, everything in the house that used the internet, computers, TV, plumbing monitor, HVAC, etc. They told us they would provide that. It didn’t work right from the start. Then it went down complet...
Entity
Categories: Internet Service Provider
4, Report:
#1502835
Posted Date:
Dec 12 2020
HughesNet Hughes Credit Department Hughes Network Systems Scammers - Charged our card and sent a bill for an account that doesn't exist Chicago Illinois
Beware these scam artists. I first became acquainted with HughesNet when they attempted several $700 fraudulent charges to our company debit card, which were reversed by the bank. Then, they sent a fake invoice and collections attempt to our business, stating that they haven't rec...
Entity
Categories: Fraud, internet, Internet provider, Internet scam
7, Report:
#1495452
Posted Date:
May 20 2020
HUGHESNET Early termination fee of $355
Hughesnet has had dropped signals, not internet at different times and speed much lower than posted. Their recordings on the phone state they are at capacity. Takes over an hour to speak to someone and they you might have to wait again for the right department.
I have since filed ...
Entity
Categories: Satellite Dish Companies
8, Report:
#1493819
Posted Date:
Apr 08 2020
Hughesnet False Representation of Upload / Download Speeds / Capability
We have been with Hughesnet for several years and have found it to be one of the most dishonest Internet Service Providers. I was told and it is stated in the service agreement that upload speeds may be adequate for basic VOIP usage. Despite our best efforts to get Hughesnet to ...
Entity
Categories: Satellite Dish Companies
9, Report:
#1492352
Posted Date:
Feb 28 2020
HughesNet Poor service and wouldn’t let me out of my contract and charged me over $200 even though I had complained many times. MO
I signed up with HughesNet and immediately noticed that I could not stream movies etc without it stopping every 2 minutes to load. I complained immediately and they didn't fix the problem. I finally called to cancel because I couldn't use the service without interruption. Even thoug...
Entity
Categories: Internet Service Provider
10, Report:
#1487013
Posted Date:
Oct 29 2019
HughesNet Terrible service
Signed up with HughesNet a little over two months ago. Service has been terrible. Have called customer service several times. Some customer service reps try to convince me nothing is wrong, while others agree there is a problem and say the issue will be escalated. Nothing ha...
Entity
Categories: Internet Service Providers