1, Report:
#1524180
Posted Date:
Jan 27 2023
Empire Today - Empire Flooring Sale and installation of flooring Denver CO
I should have read the reviews on Google before trusting this company, but this company was a referral based on what they did for a friend. He was treated very well and got a great deal on flooring and the install was good too. So, I decided to contact them about replacing my floori...
Entity
Categories: Flooring
2, Report:
#1522860
Posted Date:
Nov 29 2022
RC Willey - Reno Nevada Flooring Depr Michelle Dean Scott Landon John Banon Scott Hymus Forced me to pay $22,000 up front to schedule installation of floors and then did not do the job Reno Nevada
I went to a national company expecting fair pricing and service. What I got was a rip off.
Thr floor sales person insisted I pay the entire cost of the installation of floors in my home before the installation could be scheduled. I found out from the finance department at RC Will...
Entity
Categories: Flooring
3, Report:
#1518833
Posted Date:
Jun 17 2022
Empire Flooring Tore out existing ceramic tile and carpet, replace with luxury vinyl plank flooring. Orlando Florida
The installer broke bathroom floor ceramic tile in the entrance where the transition fron hallway to bathroom is. They didn't clean up all of the tac strip nails from the carpet removal, they layed the luxury vinyl plank floor over the top of them and they are now working their way ...
Entity
Categories: Flooring
5, Report:
#1453648
Posted Date:
Jul 27 2018
Empire flooring Empire cancelled my installation via voicemail at 7pm the night before my 8am installation Internet
Empire is the most disgusting dishonest company I have ever worked with. I scheduled an installation of vinyl flooring throughout the majority of my home two weeks ago. I confirmed my appointment electronically twice through their system. Then at 7pm the night before my installation...
Entity
Categories: Carpet & Tile Installers
6, Report:
#1436326
Posted Date:
Mar 28 2018
Luna Flooring AKA Luna Owned by Empire Disrespectfully wasted three days waiting for installation and they wanted to rip me off for 800 more than the estimated quote. Chicago Illinois
I scheduled and paid for a laminate installation.
The installation was scheduled for Monday 3-26-2018. On the morning of the installation my wife and I stayed home to accommodate the installers. Well, at 12:30 we decided to contact Luna and see where the installers were and much to ...
Entity
Categories: Carpet & Tile Installers
7, Report:
#1423793
Posted Date:
Jan 18 2018
Empire Flooring Empire Today Empire Today, LLC Empire Carpet Empire Floor Lied about warranty and installed cheap floors that chipped right away Illinois
I hired Empire Today in September do put in new hardwood floors in my kitchen and living room. They assured me there was a warranty for normal wear and tear. Within one month, me and my family noticed chips in the wood and scratches in the floor. I called Empire and advised them tha...
Entity
Categories: Flooring
8, Report:
#1413822
Posted Date:
Nov 28 2017
Empire Flooring Poor workmanship. The tiles are not even. Tripping hazard Chicago Illinois
Back in September 2015 I hired Empire to install LVT . I have had moisture issues since the installation. Empire denies that the moisture due to a water leak resulted from them. I paid an extra $1000 to have the damaged tiles repaired. The repair work was never done properly. Tiles ...
Entity
Categories: Carpet & Tile Installers, Ripoff
9, Report:
#1403879
Posted Date:
Oct 03 2017
N/A had a laminated floor put down in my home when the time came to clean floor with product that they recommended me to use it only made smudges and created a very spotty finish i could not clean floor no matter if i did it by hand or with the swiffer. After trying for a couple of months i tried a polish made for laminate flooring but no progress was made the floor seem to stay the same wherever a chair was placed it left a permanent mark. orlando FL
Laid a laminate floor all thru the 1st floor of my home. According to them it was scratch resistant and smudge proof. I was told to use BONA cleaner. after the first cleanup i noticed that there were smudges and spots that were not coming out, I continued to clean with a swiffer and...
Entity
Categories: Carpet & Tile Installers
10, Report:
#1399751
Posted Date:
Sep 13 2017
Empire Today Empire Flooring & Carpet This company's customer service is absolutely the worse. Los Anges California
I had a scheduled appointment with this company and they never showed up for the appoinment.They never called to cancel or re-schedule another appointment.The customer service is horrible and they never call you back whenever you leave a message.Empire Today Empire Flooring & Ca...
Entity
Categories: Carpet & Tile Stores
11, Report:
#1344109
Posted Date:
Dec 21 2016
empire flooring empire carpet t v adds atlanta Georgia
the flooring products they use are cheep grade they tear up after 2 years and they tell you to replace the whole job again
Entity
Categories: Home Improvements
12, Report:
#1313677
Posted Date:
Jun 27 2016
Empire Flooring Flooring rip off Columbus Nationwide
I bought flooring for my condo
They called and rescheduled a couple of times
They came laid my flooring ....used white quarter round on very dark wood
Didn't have enough material to finish the job
Broke my broom
Used my trash can for their trash
Used one of my bath towels to ...
Entity
Categories: Carpet & Tile Stores
13, Report:
#1204905
Posted Date:
Jan 28 2015
Empire Flooring Will Not Warranty Product Nashville Tennessee
NASHVILLE, TENNESSEE -- Contacted empire on a flooring issue we were having. Empire did not even want to come out and look at it had to force them too. Call back a day later and stated was not warranted. So they called in there so called 3rd party. The 3rd party came out and said we...
Entity
Categories: Carpet & Tile Stores
14, Report:
#1100497
Posted Date:
Nov 19 2013
Empire Today Laminate Flooring Houston Texas
Thankfully I had done research and knew their prices and claims were bogus. The only thing they managed to rip off from me was some time.Their prices are outrageously high, and they use hard sell tactics.Empire came to give me a quote on laminate flooring. The sales rep showed s...
Entity
Categories: Carpet & Tile Stores
15, Report:
#1095348
Posted Date:
Oct 29 2013
Empire Today, Empire Carpet, Empire Flooring, Empire Signed up for financing, installers removed carpet, and then demanded payment. Nashville Tennessee
I had an Empire salesman come out and give a free quote. I felt a bit pressured to sign an installation agreement, but the guy wasn't overbearing. He gave a clear document noting my right to cancel the install for no payments or penalties. The pricing was also based on square footag...
Entity
Categories: Home Improvements
16, Report:
#1014836
Posted Date:
Feb 18 2013
Empire Today Empire Flooring Never showed up for appointments - wasted my time! Internet
Empire Today was supposed to come out on 3 occasions to do an estimate, all three times they canceled/didnt show.
The first appointment was scheduled for 2/9/13 between 9am and 11am. On 2/9/13 I had gotten a baby sitter for my child and got over to the house to wait for the represe...
Entity
Categories: Carpet & Tile Installers
17, Report:
#982523
Posted Date:
Dec 17 2012
Empire flooring g Phoenix Sales rep and installer William Sales rep lies to customer, then shows up at customer home to start a fight in front of little children. Phoenix, Arizona
Empire flooring today set up an appointment to estimate the cost for all new carpet in my house, there rep lied and said no one answer the door. Truth of the matter the guy never showed up we have a big bay window that was open and my wife home all day waiting for this appoint...
Entity
Categories: Carpet & Tile Installers
18, Report:
#976190
Posted Date:
Nov 30 2012
EMPIRE FLOORING $10000 OVER NEXT CLOSEST ESTIMATE & REQUIRED FULL PAYMENT UP FRONT , Internet
WATCHOUT: The company requires 100% payment before the job is done and that is not negotiable. This is not industry standard and they will fight you tooth and nail trying to convinece you it is. This is extremely worrisome because they use only independent contractors to do the inst...
Entity
Categories: Carpet & Tile Installers
19, Report:
#967506
Posted Date:
Nov 12 2012
Empire Flooring or Empire Today Empire Flooring, Empire Flooring or Empire Today Buyer Beware When Hiring a Flooring Company Phoenix, Arizona
i called to my home three to four different contractors/companies to estimate my home for flooring tile and window treatments wood binds or shutters. i had them come in november of this year to give me estimates and they all came same time to knock it out and pick the best bid. i ha...
Entity
Categories: Carpet & Tile Stores
20, Report:
#965920
Posted Date:
Nov 08 2012
Empire Flooring www.empiretoday.com DON'T DO IT, EMPIRE FLOORING IS A RIP-OFF AND TOO EXPENSIVE Clovix, California
We had the wood laminate flooring installed on 10-6-2012 by Empire Flooring. The installers showed up later than the appointment.They were supposed to move the living room furniture and we had to do it for them. They started (2) of them and only were able to do part of t...
Entity
Categories: Carpet & Tile Installers
21, Report:
#962963
Posted Date:
Nov 01 2012
EMPIRE TODAY Empire Flooring 70% off BUT no prices given How about 99% off $1000 a square foot? Internet
70% Off---But they offer no pricing on anything. Off what.
a better offer down the street might read: 99% Off---($1000 a square foot).
Corrupt advertising = Corrupt company.
Entity
Categories: Carpet & Tile Stores
22, Report:
#956700
Posted Date:
Oct 22 2012
Empire Today Empire Flooring charged us almost double what the maximum price of the flooring we have is worth - awful customer service and dishonest sales and business practices Northlake, Illinois
We agreed to get a free in-home estimate from Empire for our kitchen/half-bath and carpet. The sales rep refused to give any prices until we chose one, despite our saying we were just looking for now. We chose a laminate for our kitchen/half-bath (150 sqft) and berber carpet for our...
Entity
Categories: Carpet & Tile Installers
23, Report:
#892446
Posted Date:
Jun 22 2012
Express Flooring a disreputable company with over 130 BBB complaints Phoenix, Arizona
On April 1, 2012, an Express Flooring salesman, named Henry, arrived at my home to give an estimate on flooring. He was a somewhat pushy guy, intimating that the price he quoted me that day might change or go higher if I didn't reserve it with a $100 deposit (possibly non-refu...
Entity
Categories: Carpet & Tile Installers
24, Report:
#763857
Posted Date:
Aug 11 2011
Empire Flooring Empire Carpeting Empire Carpeting let me down! North Haven, Connecticut
I placed a substantial order with Empire Carpeting and was told that I could have next day delivery as advertised on tv. Since, that was not convenient I scheduled the installation at a later date. I ordered carpeting for my family room and laminate for my large kitchen ...
Entity
Categories: Carpet & Tile Installers
25, Report:
#486546
Posted Date:
Nov 14 2009
EMPIRE CARPET - EMPIRE TODAY Empire Flooring, EmpireToday Empire Today will not even send me my paperwork don't even get me started on how bad my floors are INTERNET
When we had an in home estimate and signed up for the floors we talked to the salesman about what the warranty would cover seeing that there is alot of room for interpertation. He told us it would cover all damage unless there was standing water and at point we would need to fi...
Entity
Categories: Carpet & Tile Installers