1, Report:
#1518340
Posted Date:
Aug 12 2022
Cross Country Motor Club Agero Hagerty Driver's Club Appalling customer service, inept tow drivers Medford Massachusetts
So bad that they deserve a NEGATIVE score.
Note that this U.S. company is part of Agero, a global boiler-room dispatcher that is the provider of roadside assistance to almost every U.S. car and insurance company. Long-winded post follows...
On April 11 at about 7:30 PM my 1992 Acura...
Entity
Categories: Roadside Assistance Cars
2, Report:
#1516832
Posted Date:
Mar 14 2022
AGERO INC. AGERO INC. CROSS COUNTRY MOTOR CLUB SWOOP INC not pay me for 6 months, not pay me what i put into my rates on my dashboard, not inform me i was no longer primary provider ect... Medford M.A
Agero Inc and its partner Swoop Inc has to be dealt with immediately, they are getting away with not paying there drivers for months, not paying what the drivers are told they would get from editing rates on dashboard, promising you will be primary provider for a certian area and on...
Entity
Categories: Auto Clubs, Roadside Assistance Cars, RV Roadside Assistance, Towing
3, Report:
#1492477
Posted Date:
Mar 03 2020
Cross Country Motor Club AKA Discover Driver's Premier Failed to provide service already paid for Medford MA
My wife and I have been members of 'Discover Driver's Premier' for many years. This is a towing and breakdown service that was originally offered to Discover card members, and was billed to our Discover account every March, including March of 2019. The understanding was that...
Entity
Categories: Auto Clubs
4, Report:
#1474050
Posted Date:
Feb 22 2019
Cross Country Motor Club P.O. Box 9145, Medford, MA 02155 Boston, Massachusetts United States of America Phone: 7813939300 Web: Charged my insurance company 1944.94 to tow my vehicle less than 5 miles Medford Massechuttes
My son was rear ended coming off the Northbound Ramp of the Southfield Expressway on November 21, 2018 around 1-2pm. The driver of the tow company happened to be driving by and offered assistance to tow the vehicle to Drakes Collision,(Southfield, MI) approx 4.5 miles from whe...
Entity
Categories: Auto Towing
5, Report:
#1420640
Posted Date:
Jan 03 2018
CROSS COUNTRY MOTOR CLUB Don't answer calls, don't send anyone - freezing to death - Portsmouth New Hampshire
Have been on hold for over 4 hours of the last 6 hours with this company. Tow truck wasn't sent. No escalation. Hung up by rep who didn't know what to do. It's 12 degrees outside, and my car won't start. Have been waiting for 8 hours as of this comment. DO NOT COUNT ON THIS SERVICE ...
Entity
Categories: Auto Towing
6, Report:
#1379248
Posted Date:
Jun 15 2017
CROSS COUNTRY MOTOR CLUB accepted a check for a tow that never happened Boynton Beach Nationwide
I requested a tow from my Auto Insurance carrier on 3/31/2017. I then cancelled the tow within the hour.
I have since learned 6 weeks later, that my insurance company paid for a tow that never happened.
I reported the fraud to my insurance company. They investigated, and the Auto ...
Entity
Categories: Auto Clubs
7, Report:
#1266632
Posted Date:
Nov 09 2015
Cross Country Motor Club Progressive Insurance Piad For a Tow Company recommended by Progressive and Cross Country Motor Club botched everything Cleveland Ohio
I phoned our insurance company, Progressive, to see if we had tow coverage on a 2009 GMC Savannah van. They advised we did not. They advised that they had a company that they use which could provide us with cheaper prices in conjunction with our auto insurance for a tow ...
Entity
Categories: Auto Towing
8, Report:
#1169352
Posted Date:
Aug 12 2014
Cross Country Motor Club Agero PROMISES GOLD STANDARD ROADSIDE ASSISTANCE BUT DOES NOT EVEN SHOW UP Medford Massachusetts
On Father’s Day, June 15, 2014 I called for Subaru / Cross COuntry Motor Club roadside assistance after my car sustained damage to both passenger side wheels. The operator promised the tow truck would arrive within one hour. When the tow did not arrive after an hour I called Expre...
Entity
Categories: Auto Towing
9, Report:
#1130444
Posted Date:
Mar 13 2014
Agero Cross Country Motor Club They forced our company to pay for damage that we did not cause Medford Massachusetts
We were asked by Agero to provide a winching service for a customer that had driven their vehicle onto a ditch during a snow storm. We responded out to the scene as requested. One of our most experinced drivers (CDL, 22 years on the job), perfomred the service and got the vehicle b...
Entity
Categories: Auto Clubs
10, Report:
#1055083
Posted Date:
May 30 2013
Cross Country Motor Club, Inc. for Hanover Insurance, Itaska, Il. Rachel dispatch wrong info., Promise-No Delivered. 3 phone calls1 1/2 hr wait, and told 3hr. more for tow. told covered if outside tow up to $150: Itasca Main office: Dispatch Rachel Illinois
05/24/2013 car racing full throttle with emergency and floor brake on. Stopped car after shifting to N. called Hanover Roadside Prgm. Rachel on-line at approx. 4:25 p.m. Unable to hear well,: 3 phone calls, last at 5:50 p.m. Told a...
Entity
Categories: Auto Towing
11, Report:
#762713
Posted Date:
Aug 24 2012
Cross Country Motor Club - Roadside Assistance Program Sold a useless service Boston, Massachusetts
I have paid to be covered by Cross Country Motor Club Roadside Assistance Program for years and, now that I finally need it, I find that this service is USELESS.
I live in the summer in northern New Hampshire (Center Harbor, NH). Having called this service today because my 11 ye...
Entity
Categories: Auto Clubs
12, Report:
#429848
Posted Date:
Jan 19 2011
Keyhole Roadside Assistance - Cross Country Motor Club Sex offenders are your roadside assistance providers through these companies Richardson Medford Massachusetts
Cross Country contracts out providers throughout the country. One of there providers ( Keyhole Roadside Assistance ), based out of Richardson Tx is rampant with such unconscionable activity. It has been discovered
that there are over 13 drivers/mgmt/ and OWNER who are registered se...
Entity
Categories: Auto Clubs
13, Report:
#595669
Posted Date:
Apr 23 2010
Cross Country Automotive Service (dba: Cross Country Motor Club) (Over billed, double-billed, refuses to respond) Tucson, Arizona
I called them and requested a tow service @ the local Ford Dealers recommendation. They quoted a one-time fixed fee of $49. They dispatched a kid w/jumper cables.
After Telecon with the staff (and her Supr), they redispatched a tow service citing a one-time fixed fee of...
Entity
Categories: Auto Towing