- Report: #1516832
Complaint Review: AGERO - Medford M.A
Reported By:
pissed off =Agero Swoop driver -
SAN FRANCISCO, CA., United States
Submitted:
Updated:
-
Author Confirmed
Why?
AGERO
400 Riverside ave Medford, 02155 M.A, United States
Phone:
781-393-9300
Web:
agero.com
Categories:
Business Rating:
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AGERO INC. AGERO INC. CROSS COUNTRY MOTOR CLUB SWOOP INC not pay me for 6 months, not pay me what i put into my rates on my dashboard, not inform me i was no longer primary provider ect... Medford M.A
Agero Inc and its partner Swoop Inc has to be dealt with immediately, they are getting away with not paying there drivers for months, not paying what the drivers are told they would get from editing rates on dashboard, promising you will be primary provider for a certian area and once you lock in discount rates because you are now the primary, they all of a sudden tell you after you giving them discount rates for yrs they no longer have primary providers, but keep paying you discount rates.
They did not pay me for 6 months and finally i received 15 checks after 6 months, can't tell you what this did to me and my family having to borrow money because this company was not paying me for work already completed. I am now on blood pressure medication and require cpap machine to sleep at night, never had any health problems ever. there customer service is the worst.
They don't answer the phone from there service providers for at least an hour your on hold, and most of the time your dealing with 3rd world countries who have no idea how to solve problems. My regional manager has done nothing to help in any of these matters, he is worthless, and his name is Taylor Campbell, you should see his email response to me when i told him im not getting my weekly checks.
Oh, also this is the same guy who promised me primary provider position if i did the jobs for $23.00 and did not tell me they no longer have a primary position, its all based on acceptance rate. We'll he could of given me the heads up and said oh by the way you may wan't to change your rates because your no loner the primary provider. i am overwhelmed and shaky just by writing this horror story.
