126, Report:
#546659
Posted Date:
Dec 29 2009
American Home Shield - AHS Companies policy is to repair or eplace items under warranty that are not working or that can not be repaired. This company habitually will fix, repair not ever replace anything even when needed Internet
I have been a customer of American Home Shield for over 7 years and have had substandard service on most service calls. Specifically my A/C unit has been worked on on the average of 1-3 times over the last 5 years and they will not replace this unit. It is a 15 year old unit that ne...
Entity
Categories: Warranty Companies
127, Report:
#534050
Posted Date:
Dec 05 2009
Eagle Heating and Air of GA, You Schedule an appointment and they do not show Forest Park, Georgia
I took the day off of work for Eagle to come out and fix furnace. I have waited 6 hours and they have not shown up. It is now over 4 hours past my window time frame of them coming out. After getting in touch with American Home Shield (AHS), I was told that Eagle sa...
Entity
Categories: Warranty Companies
128, Report:
#512032
Posted Date:
Oct 20 2009
![](https://www.ripoffreports.com/report-images/45*34/docs/67f76ae1-078a-4c9b-9a04-f391c1ec420c.png)
American Home Shield - AHS Covered Item Denied on Claim Internet
September 12, 2009, a water-filled 10 A/C duct came crashing through my ceiling in the foyer of my home causing damage to my ceiling, walls, and hardwood floor. We called American Home Shield (AHS) for the HVAC piece only. My account is current and I have an inspection o...
Entity
Categories: Heating, Cooling & Ventilation
129, Report:
#279296
Posted Date:
Oct 04 2009
Rescue Rooter - Read Before You Call Them! I got off cheap since I sent them packing! Marietta Georgia
April, 2007, my hot water heater sprung a leak. I called American Home Shield, (AHS), (another ripoff company) and they sent Rescue Rooter. When they looked at the unit, the person advised that I was not up-to-code. He could not replace my unit without bringing it completly current...
Entity
Categories: Plumbing
130, Report:
#489809
Posted Date:
Sep 04 2009
American Home Shield - AHS AMERICAN HOME SHIELD CORPORATION, AMERICAN HOME SHIELD OF ARIZONA, INC., AMERICAN HOME SHIELD OF CALIFORNIA, ETC. AMERICAN HOME SHIELD ,AHS IS A SCAM!!! DO NOT GET SUCKERED INTO IT. MEMPHIS, Tennessee
I was stupid enough to pay American Home Shield for five (5) years.
Every instance when I called for a repair, they would provide me with an excuse that my claim was not covered and I had to pay the technician for their trip!
Oh, I must admit that they did replace my kitchen fac...
Entity
Categories: Home Warranty Companies
131, Report:
#475285
Posted Date:
Jul 31 2009
American Home Shield AHS DOES NOT COVER ANYTHING - SO DON'T GET IT! YOU'LL BE SORRY!!!! Memphis Tennessee
Hi there.
I'm just making an anonymous tip for all you people who think that AHS is worth the money.
My AC unit went out last year and it was $10,000.
I thought - damn - my AHS just expired so they didn't cover it.
I quickly renewed.
No worries. $600 a year.. Cov...
Entity
Categories: Home Warranty Companies
132, Report:
#474103
Posted Date:
Jul 28 2009
American Home Shield ,AHS, American Home Shield do not cover repairs, mislead customers Baltimore Maryland
Do not buy AHS warranty. Their advertising is misleading you to think that you will be covered, when in fact when something does break down they often find a way to deny the repairs.
There are thousands and thousands complaints about them on the web. I signed a conract with them...
Entity
Categories: Warranty Companies
133, Report:
#464849
Posted Date:
Jun 25 2009
American Home Shield AHS Corrupt Service and Coverage Agreements! Carroll Iowa
Dallas, Texas. We have AHS through Wells Fargo $42/ month which is $504/year. It includes A/C. We only call them once a year. Service fee is now $60 dollars. We got them on the phone after a 20 minute wait on the phone since the policy on the internet did not include our A/C service...
Entity
Categories: Warranty Companies
134, Report:
#446338
Posted Date:
Apr 24 2009
AMERICAN HOME SHIELD ,AHS Denied reimbursement for covered item-does not answer phone to make service request! Saul Marin Iowa
American Home Shield (AHS) Subsidiary of The ServiceMaster Company
Re: Home Protection Warranty Rip off
Corporate Office: Carroll, IA
Do you know these unscrupulous sleezy crooks?
Have you been denied benefits when they were needed the most due to some hokey lame excuse by...
Entity
Categories: Miscellaneous Companies
135, Report:
#393820
Posted Date:
Feb 19 2009
American Home Shield - AHS Definitely NOT worth the money - better off without them Carroll, Iowa
Background: This was a warranty on a purchase of a home in August.
Here is my experience (vain attempt at getting service):
1. I called the company on 11/11/08 because my spa heater was not working. The light was on, but the water was cold. I was told API would call me in...
Entity
Categories: Warranty Companies
136, Report:
#406382
Posted Date:
Dec 30 2008
American Home Shield ,AHS is a waste of homeowner's time and money Carroll Iowa
I bought my first place three months ago. Pretty much all of the major appliances were new with the exception of the furnace (18 years old). I tried to get the seller to replace, but they refused, so we compromised with a 1 year homeowners warranty.
Luckily or unluckily last Tu...
Entity
Categories: Home Warranty Companies
137, Report:
#406138
Posted Date:
Dec 30 2008
American Home Shield, AHS Incompetent and worse Carroll Iowa
Four years ago, after being solicited through my mortgage company, I signed onto AHS. For $39 a month, it promised to repair or replace any home appliances, as needed, after payment of a $55 deductible.
Over the years I found AHS tolerable, if less than competent. Whenever I ha...
Entity
Categories: Warranty Companies
138, Report:
#390417
Posted Date:
Dec 07 2008
American Home Shield - AHS slow service and now possibly irrepairable Placebo Insurance for Home Owners Carroll Iowa
Our first experience started this summer when our central air conditioner quit working. In the end, it was a simple blower fan relay problem on the furnace. It took two months to repair. To start that part of my story, American Home Shield sent out their representative repair co...
Entity
Categories: Warranty Companies
139, Report:
#393441
Posted Date:
Nov 22 2008
American Home Shield AHS looks for any excuse to refuse to refuse a claim...their repairman is a fraud too! La Grange Georgia
I purchased this policy to be protected in case anything that is listed in the AHS brochure broke and was in need of repair. The policy is $535 for the year. I had a problem with my garage door opener so I called and scheduled an appointment. A service representative was here the...
Entity
Categories: Warranty Companies
140, Report:
#364647
Posted Date:
Aug 19 2008
American Home Shield AHS Takes your $$, They are Liars, And They Don't Cover Anything When You Need Them! Carroll Iowa
It's all very simple, AHS is a total ripoff. They find every excuse to tell you that you are not covered. They tell you you are covered, then they deny coverage; they send repairmen unprepared to do the job they were sent to do; they charge you a $55 fee, then they tell you that you...
Entity
Categories: Warranty Companies
141, Report:
#362219
Posted Date:
Aug 13 2008
American Home Shield (AHS) Breach of Contract and failed to honor thir guarantee LaGrange Georgia
Paying fees for insurance to AHS is a waste of money. No we are not all stupid, we have faith in our Government to stop a Company that is taking our hard earned money.
After paying fees for several years we finaly needed to have our Airconditioner repaired. Thinking great, we h...
Entity
Categories: Builders & Contractors
142, Report:
#362184
Posted Date:
Aug 12 2008
American Home Shield Slow customer support La Grange Georgia
When we purchased a home in Texas last year, the sellers gave us a 1-year warranty policy with American Home Shield (AHS). For the past three months I have been trying to get the company to send me a copy of that policy -- but to my old address in Michigan since I am still living h...
Entity
Categories: Warranty Companies
143, Report:
#356160
Posted Date:
Jul 27 2008
American Home Shield (AHS) Claim Games bait and switch, misrepresentation, lousey customer service, insurance claim games LaGrange Georgia
I have had their warranties in the past. They solicited me for a renewal or new policy on a home that had been insured with them before. I explained to the salesperson that the home is located in a rural area and that if something broke there is no affiliate service provider in t...
Entity
Categories: Warranty Companies
144, Report:
#352073
Posted Date:
Jul 23 2008
AHS - American HAHS - American Home Shield AHS - Horrible, they l@@k for ways to void warranty Memphis, Tennessee
There isn't much to add to all other complaints here.
They are all true AHS doesn't do what they claim they would & should do, like cover the expense of a/c unit or other items.
They got me with my A/c unit,they are notorious for coming days later, (as you can read from numerous...
Entity
Categories: Heating, Cooling & Ventilation
145, Report:
#348530
Posted Date:
Jul 08 2008
AMERICAN HOME SHIELD AHS SCAM KANSAS CITY Missouri
Save your money, Do Not Invest your hard earned cash into a shield that shatters as if it were made of glass. I'm a single mom who works. her butt off to own a home and protect my kids. I've been dealing with American Home Shield Warranty Company for 2 years. I've had them come out...
Entity
Categories: Home Warranty Companies
146, Report:
#302032
Posted Date:
Jan 21 2008
American Home Shield ,AHS, AHS's agent broke appliance more, AHS says its not their issue, won't repair it Carroll Iowa
Had a five-burner stove top. One burner was broken.
AHS selected vendor, sent to house. Could not open range to gain access to broken part. Forced TWO stuck nuts, both broke bolts off inside unit and are now permanently stuck. Forced rotation broke off gas piping, now TWO MORE unit...
Entity
Categories: Warranty Companies
147, Report:
#300264
Posted Date:
Jan 15 2008
American Home Shield AHS strikes again! Paid service charge for nothing! Carroll Iowa
I have lost count of how many times I have been told by AHS that another thing was not covered. Most of the time, we not only pay the $55 Service Fee to the contractor assigned, but end up paying hundreds of dollars in parts and other fees.
This last one was another plumbing issu...
Entity
Categories: Plumbing
148, Report:
#288044
Posted Date:
Nov 30 2007
American Home Shield (AHS) AHS sent out electrician didn't want to do the work because of high ceilings. AHS REFUSED 2ND OPINION Carroll Iowa
This happened to our rental in Huntersville, North Carolina. AHS sent out an electrician to fix fans in two rooms. Electrician filed report with AHS that there was no power to the fans and that they had been installed improperly. Both fans worked as of three months ago. Ten...
Entity
Categories: Home Warranty Companies
149, Report:
#286285
Posted Date:
Nov 23 2007
American Home Shield AHS RIP OFF! Terrible Customer Service, won't cover most problems Coronado California
November 21st 2007.... I called American Home Shield about stopped sind and faucet leak... they sent a plummer on the 23rd who informed me that AHS wont cover either item... WHY? because there were eggshells found in my pipes. Someone had put eggshells down the garbage disposa...
Entity
Categories: Home Warranty Companies
150, Report:
#281787
Posted Date:
Oct 30 2007
American Home Shield AHS sends dishonest, extremely incompetent repairmen and refuses to do repairs Memphis Tennessee
I joined AHS 3/5/07
My first call to them was about my hot water heater. They sent a company out Rescue Router who told me that the problem was the water regulator that controls my water presser, which AMS did not cover (though in the promises made to me verbally by the AMS sal...
Entity
Categories: Warranty Companies