26, Report:
#358153
Posted Date:
Aug 01 2008
REC Warehouse Leisure Bay Spa Leveling Problems Allen Texas
The problems I have experienced with this company are inexcusable, unprofessional and must be told to others who are thinking of doing business with this organization. All I can say is BUYER BEWARE.
My problems began right from the start. I ordered a Leisure Bay - Flores Spa/Ho...
Entity
Categories: Sporting Goods
27, Report:
#347502
Posted Date:
Jul 04 2008
Rec Warehouse Or Recreational Warehouse Poor Customer Service and defective Spa or Hot Tub Knoxville Tennessee
I purchased my spa from Rec Warehouse not knowing there were numerous even television consumer advocate complaints against the local company. They don't even belong to the local BBB. Unfortunately I have fallen victim to their constant belittlement when you complain everything is ...
Entity
Categories: Miscellaneous Companies
28, Report:
#332152
Posted Date:
May 12 2008
Rec Warehouse Leisure Bay I purchased a pool table where the finish on the rails have started bubbling. There is supposed to be a lifetime warranty but it's taking me a life time to get anything done. Hoover Alabama
I purchased a pool table where the finish on the rails have started bubbling. I have made many attempts to get this resolved including driving to Hoover which is 120 miles from my home. I was promised and exchange of my rails by Memorial Day and that they would follow up with me. ...
Entity
Categories: Sporting-good Manufactures
29, Report:
#316953
Posted Date:
Mar 11 2008
Rec Warehouse No warranty service after sale North Richland Hills Texas
I would never purchase from this company again. You know the saying, fool me once, shame on you, fool me twice, shame on me. Well, they fooled us twice, so shame on me. We bought a pool several years ago, and then had a problem with the filtering system and they would not replace...
Entity
Categories: Pools & Saunas
30, Report:
#285129
Posted Date:
Dec 22 2007
Rec Warehouse Defective Hot Tub & Won't Stand Behind Their Product & Ignore Your Request Richmond Virginia
My fiancee and I bought a hot tub from Rec Warehouse in December 2006. Over the summer of 2007 we noticed that there were cracks in our liner. There were 2 located near the jet valves on the top of the hot tub and one huge crack in the seat that was leaking.
I went to the Rec War...
Entity
Categories: Pools & Saunas
31, Report:
#282830
Posted Date:
Dec 22 2007
Rec Warehouse They took my money, when the item did not come in told me it was backordered, after 5 weeks are still making excuses, never call, I have to call them Newport News Virginia
My wife and I bought a pool table package (bar, pool table, chairs, etc.... -$7000 package). The sales person was very helpful during the sale. That was on Wed., Sep 26, 2007 . They delivered about 7 or 8 days later. When they got to my house a round table had a busted base. No...
Entity
Categories: Department & Outlet Stores
32, Report:
#281639
Posted Date:
Oct 29 2007
Rec Warehouse Unprofessional, poor business ethics, awful customer service 410 Central Expressway South Texas
My husband and I purchased a game room package from Rec Whse in Allen. We were told in September that if we went ahead and made a deposit that it would hold the price and guarantee the package when we were ready for delivery. After we moved into our new home, we went back up and s...
Entity
Categories: Furniture & Furnishings
33, Report:
#1033267
Posted Date:
Aug 10 2007
Rec Warehouse Salesperson said I didnt need a permit for a above ground pool, as it turns out I do, and the City will not grant me one and Rec Warehouse will not refund my money. Ripoff Sarasota Florida
When I asked the salesperson if a permit was needed to install a above ground pool in Sarasota Fl, city limits, Salesperson ( Deuce McCoy ) stated no. I purchased the pool that day on 03/18/07, and they installed it on 03/21/07 three days later.
On 04/06/07, I received a letter ...
Entity
Categories: Sporting Goods
34, Report:
#266330
Posted Date:
Aug 09 2007
REC WAREHOUSE lies and cheats and deceives ripoff Charlotte North Carolina
I got my pool from rec warehouse on may 2 2007. A mothers day gift. And needless to say it wasnt put up till june.
8-8-07 i woke up and took my dogs out to discover that my water tank for my pump was cracked and water was coming out the top like a fountain. I immediatly call...
Entity
Categories: Pools & Saunas
35, Report:
#264536
Posted Date:
Aug 01 2007
Rec Warehouse / Leisure Bay THEIR mistake is costing US $$$$$!!!! West Palm Beach Florida
Summary:
They wasted our time by selling us a pool that wouldn't fit in our yard while telling us it was a style that would fit (butress free)... and then they want $500 restocking fee to take it back! Why should we pay for their mistake?!?!
Details:
We went to Rec Warehouse t...
Entity
Categories: Sporting Goods
36, Report:
#255916
Posted Date:
Jun 22 2007
Rec Warehouse full of lies and thw worst customer service Norcross georgia
I was prepared to spend 3000 on a new spa and walked in. I was easily talked into a 5000 unit, which was fine and no surprise. The sales rep showed us the best spa brand in the business, Leisure Bay and we bought a beautifil unit. We selected this unit based on the lie of the rep...
Entity
Categories: Specialty Stores
37, Report:
#217596
Posted Date:
Oct 25 2006
Rec Warehouse, Leisure Bay Hot Tub/Spa Rip-Off Raleigh North Carolina
Over the Labor Day weekend, 2006, I went to Rec Warehouse (formerly Recreational Factory Warehouse)to shop for a hot tub during their Battle of the Brands sham. I was not prepared for their car dealer showroom practices where a salesperson softens you up before turning you over to t...
Entity
Categories: Pools & Saunas
38, Report:
#195223
Posted Date:
Jun 07 2006
Rec Warehouse ripoff West Columbia South Carolina
Purched on 4-11-06, broke down on 5-18-06 so i called and reported it because i had a two year warrenty, called again 5-22-06, the repairman has been here four times and has not fixed it yet, so now going on three weeks i keep getting different reasons why it hasn't been repaired
...
Entity
Categories: Pools & Saunas
39, Report:
#195199
Posted Date:
Jun 07 2006
REC WAREHOUSE - LIGHTHOUSE REC. WAREHOUSE DOES IT AGAIN BAIT AND SWITCH BAYPORT SPA HOT TUB $699. ripoff LIGHTHOS POINT Florida
Friday of mimorial day weekend I saw a ad on tv for a mimorial day sale at rec wharehouse. 4 days friday through monday..
I could not catch the phone or address so I went on the web and copies there full color ad, and address and phone showing a picture and name of the bayport sp...
Entity
Categories: Corrupt Companies
40, Report:
#186462
Posted Date:
Apr 21 2006
Rec Warehouse employee miss conduct Ripoff Douglasville Georgia
In March of 2001 my family purchased a pool from Rec warehouse. When the installers came out thay ask for more money and were missing parts. On top of that they messed up my back yard and left mounds of dirt. This after we had someone to come out and make a level area. So we would n...
Entity
Categories: Franchises
41, Report:
#86801
Posted Date:
Sep 11 2004
Recreational Factory Warehouse Ripoff: Did not want to honor warranty for rusting pool after only 2 years Tampa Florida
After only 2 years of use, the liner of the 24' round pool that I purchased from Rec Warehouse was starting to turn brown. When I removed the liner I noticed that the walls of the pool were completely rusted. Some parts were so bad that with very little effort I could put my hand th...
Entity
Categories: Pools & Saunas
42, Report:
#107601
Posted Date:
Sep 09 2004
Rec Warehouse rip-off! Above ground pool, gazebo and spa installation unsatisfactory. Norcross Georgia
I purchased a Gazebo with hot tub and an above ground pool from Rec Warehouse in Gwinnett County, Ga. The installation was the responsibilty of Rec Warehouse.
Upon the initial installations, I immediately complained to Rec Warehouse that the Gazebo leaked and the structure was loos...
Entity
Categories: Sporting-good Manufactures
43, Report:
#105967
Posted Date:
Aug 29 2004
Rec Warehouse Of Melb. Dennis Martin (owner) Mark Gavin (Mgr) ripoff dishonest fraudulent pay practices and sales Melbourne Florida
As a previous employee for over (1) year who was tired of the bait & switch sales tatics, misleading warranties, and poor customer service after the sale. I decided to seek employment with a highly respected Spa Dealer (Hot Springs Spas). I submitted my last commissions in the amoun...
Entity
Categories: Sales People
44, Report:
#104172
Posted Date:
Aug 18 2004
Recreational Factory Warehouse ripoff Rude, Unhelpful, Driving Us Crazy Knoxville Tennessee
My husband and I bought a portable hot tub from Recreational Factory Warehouse and while we are happy with the hot tub. We are both upset with the store. They didn't tell us anything about the hot tub, how to set it up, how to use the chemical, that we could need more chemicals then...
Entity
Categories: Pools & Saunas
45, Report:
#100335
Posted Date:
Jul 24 2004
Recreational Factory Warehouse Ripoff, Rude, Products never received Jacksonville Florida
Purchasing an above ground pool was a big decision for me and my family as it is a costly decision. I went to the REC store and found a couple of pools of interest. After finally getting someone to wait on me, I began to ask questions about the pools and the prices etc. I was shop...
Entity
Categories: Pools & Saunas
46, Report:
#75427
Posted Date:
Dec 20 2003
Rec Warehouse Recreational Factory Warehouse, Leisure Bay Industries Dont let them fool you with a name change REC WAREHOUSE search Recreational Factory Warehouse in the ripoff report. Charlotte North Carolina
Dont let them fool you with a name change REC WAREHOUSE search Recreational Factory Warehouse in the ripoff report.
Bob
Atlanta, GeorgiaU.S.A.
Entity
Categories: Pools & Saunas
47, Report:
#71698
Posted Date:
Nov 12 2003
REC WAREHOUSE RFW LEISURE BAY INDUSTRIES rips off customers AND employees GREENSBORO North Carolina
I worked their and left because they were unethical in doing business and in how they treated employees. The mgr doesn't know how to talk....only to yell, at customers and fellow workers.
I know of people who were sold pools and after taking it home found they were unable to hav...
Entity
Categories: Sales People
48, Report:
#28379
Posted Date:
Aug 29 2002
Recreation Factory Warehouse poor quality pools and poor service false promises Norcross Georgia
We purchased a pool from the Rec. Warehouse in Norcross, GA last summer and we have had nothing but trouble from the beginning. It took forever for them to install it. They had our money but were in no hurry to install our pool. It took 4 or 5 weeks before they finally installed ...
Entity
Categories: Pools & Saunas