26, Report:
#1088742
Posted Date:
Oct 02 2013
NordicTrack ICON Fitness Buyer Beware! Horrible Customer and Product Support - Defective Machine Logan Utah
BUYER BEWARE!!
A Review of our Experience with Nordic Track
Please Note: We informed ICON on numerous occasions that a failure to replace our lemon machine would result in us publishing this review.
They don’t care.
In February of 2013 we ordered an AudioStrider 990 Pro El...
Entity
Categories: Sporting Goods
27, Report:
#1015870
Posted Date:
Feb 17 2013
iFit NordicTrack, Icon Service Sells a service that does not work. chicago, Illinois
I purchased a NordicTrack Elite 9500 Treadmill a little over a year ago. This treadmill has a 10 android tablet built in and is supposed to allow you to build maps for walking or running and play them back in Google Street View. This was the only reason I bought this unit! It worked...
Entity
Categories: Weightloss Programs
28, Report:
#1006444
Posted Date:
Jan 31 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/6f94bdd1-976a-4b18-891c-143169a4f645.png)
iFit.com Street View does not work through their website Internet
IFit has closed down comments on their website Im sure due to being bombarded with irrated customers.
Lets see how long it takes them to stop working on the problem to take the time to pull this post off their facebook page. How long before Jillian Michaels sues to brea...
Entity
Categories: Weightloss Programs
29, Report:
#1004226
Posted Date:
Jan 27 2013
IFIT ICON health and fitness they are selling a product that totally doesn't work and they know it Internet
IFIT, owned by ICON health and fitness does not work. It was fine until the end of November when supposedly the software was re-written and nothing has worked since. Some exercise equipment, Nordictrack, Epic and others, are sold with the IFIT feature, again which doesn'...
Entity
Categories: Computer Software
30, Report:
#996952
Posted Date:
Jan 15 2013
Icon Health & Fitness NordicTrack Wasted money on a defective NordicTrack A.C.T. Elliptical; warranty; and inside delivery & assembly. Ogden, Utah
Back in December 2011 I ordered the NordicTrack A.C.T. ellipitical machine through their website for about $900. I also paid over $200 extra for inside delivery and assembly. My machine was delivered and asembled as promised a few weeks later. I was also...
Entity
Categories: Health Clubs & Gyms
31, Report:
#994507
Posted Date:
Jan 12 2013
iFit Icon, NordicTrack, Proform Website Ripoff, Internet
iFit has constantly had their website down. When calling customer support they will not tell you it is their website/server problem. They only give a date when the problem will be resolved. That date comes and there is still the same problem, all this time there is...
Entity
Categories: Sporting-good Manufactures
32, Report:
#876398
Posted Date:
May 01 2012
ICON Fitness UTS Extended Warrantee Credit Card billed- no elliptical sent Internet
UTS (the extended warrantee arm of ICON) charged $450.99 to my credit card on 4/18/12. The elliptical is not sent. ICON hasn't returned calls. Purchased original NordicTrack elliptical 4 years ago with 5 year extended warrantee through UTS which is an ICON company. My elliptical bro...
Entity
Categories: Sporting Goods
33, Report:
#868147
Posted Date:
Apr 13 2012
NordicTrack/ICON Health & Fitness Defective Equipment Logan, Utah
In December 2011 I purchased an Elliptical from the NordicTrack website. The equipment was not assembled until February 2012, I used the equipment from February until 2nd week in April 3-4 times a week. While I was using the equipment the assembly part holding the peddle...
Entity
Categories: Sporting-good Manufactures
34, Report:
#849805
Posted Date:
Mar 07 2012
Universal Technical Servicex Nordic track treadmill, Sears Conflicting stories, waiting 2 mos. For parts. Even supervisor won't return calls! Chicago, Nationwide
Bought a warranty for our NordicTrack treadmill that cost more than $250. The control panel went out on the treadmill. First of all, UTS sent the wrong part and I had to call them again. I was told for the first month, that the part would ship in two days, next week, at the end of t...
Entity
Categories: Warranty Companies
35, Report:
#821330
Posted Date:
Jan 11 2012
UNIVERSAL TECHINAL SVC NORDICTRACK WILL NOT REPAIR MY NORDICTRACK WHICH BROKE WHILE UNDER THE MANUFACTURER'S WARRANTY LOGAN, Utah
I purchased a NordicTrack from Sears on January 7, 2011 and it stopped working on December 10, 2011. I called Sears who transferred me to Universal Techinal Services and they sent someone out to my home on December 22nd. He ordered a part and this in when the breakdown began. ...
Entity
Categories: Alternative Health
36, Report:
#770579
Posted Date:
Aug 29 2011
Bulldogg Moving Bulldogg Movers Left damage and destruction in it's wake Tulsa, Oklahoma
Found a door knocker on my front door on 7/20 for Bulldogg Moving, I called and spoke to the owner Joel who I explained what we were needing. We had a bit of a complex move, we sold a house and purchased a house in which both closings would be on the same day, hours apart. I a...
Entity
Categories: Moving Companies
37, Report:
#624900
Posted Date:
Aug 03 2010
NordicTrack Icon X7i callibration bad belt and poor customer service, Internet
This is about NordicTracks X7i Incline Trainer
This machine did not last more than 7 months for us. No heavy use. Sears had problems with it before we bought it. We decided to buy direct from NordicTrack and they had the same problems with it. Now 7 months...
Entity
Categories: Sporting-good Manufactures
38, Report:
#627948
Posted Date:
Jul 31 2010
Nordictrack Icon Health And Fitness bait and switch/ poor product Logan, Utah
Ordered a flex Nordictrack treadmill on the internet. On the payment window they switched my flex treadmill I ordered to a Viewpoint3000. When I called about this they said that they no longer made the flex treadmill. I have had an extended warranty for the last 3 years, recently le...
Entity
Categories: Weightloss Programs
39, Report:
#623402
Posted Date:
Jul 16 2010
ICON HEALTH AND FITNESS, PROFORM FITNESS, PRO FORM CROSSWALK, CARDIO GLIDE, LEGEND SPORTS, WEIDER Owned by ICON Health & Fitness Inc Is it Weider or Weaker? Logan, Utah
Once again. Icon has struck again. This time through another of their companies, Weider. Where do I start with this one? The last experience I had with them was bad even though they resolved it (Read about it, just run a search for NordicTrack and click on teh article titled, Nordic...
Entity
Categories: Weightloss Programs
40, Report:
#622486
Posted Date:
Jul 15 2010
NordicTrack Owned by Icon fitness. Save your money and time, buy from another company Nordic is on the wrong track! Internet
I am writing to tell everybody about my satisfying experience with NordicTrack. Not! Since I purchased their sport bike I have had gotten nothing but disappointment with their product and service. Where should I start with this one? I like to use humor in my reports, so let the funn...
Entity
Categories: Weightloss Programs
41, Report:
#614056
Posted Date:
Jul 12 2010
Universal Technical Services - NordicTrack - Sears Sold me a treadmill that had it's control panell go up in smoke (Possible Fire Hazard !) Internet
I needed a new treadmill to start my weight loss program.My old one of 12+ years had finally worn out the tread.I want to Sears and decided on a new Nordic Track which was more that I could afford but I figured that it would last me well into my old age (I am 62).
This was about 1 ...
Entity
Categories: Weightloss Programs
42, Report:
#592947
Posted Date:
Apr 14 2010
Sears Canada Will not refund for faulty product Kingston, Ontario
I purchased a Nordictrack T9ci treadmill for $1706.29,on 10/16/09 took delivery on 10/22/09. The treadmill console broke on 13/11/09 , reported it for service was fixed on 10/02/10 but was found to have a incline motor problem as well and that was repaired on 10/03/10. Console ...
Entity
Categories: Sporting-good Manufactures
43, Report:
#478382
Posted Date:
Jan 17 2010
Icon Fitness Does Not Take Responsibility When Their Product Arrives Faulty, Damaged Logan Utah
I purchased a NordicTrack Elliptical in March 09. It arrived badly damaged, although the packaging was just dented in the corner. We realized this when after we had opened the box and put it together. The inside gears were smashed, among other problems. Had the box looked really bad...
Entity
Categories: Supplemental Health Programs
44, Report:
#550403
Posted Date:
Jan 06 2010
Nordic Track, IconFitness Warranty Dodging Junk Peddlers Internet
I bought an AudioStrider 600 Elliptical for my wife for Christmas this year. It was new in the box and I purchased it from a store locally. After I assembled it, there was a grinding noise and the machine locked up on the first use. I called NordicTrack and they said that the place ...
Entity
Categories: Sporting-good Manufactures
45, Report:
#532935
Posted Date:
Dec 09 2009
![](https://www.ripoffreports.com/report-images/45*34/docs/4d0edd94-f323-444f-b089-3134878f2516.png)
Universal Technical Services - NordicTrack - Sears Another Report of failure to provide services Internet
Before I bought my Nordictrack treadmill at Sears, I did some research on the Internet and found ripoffreport.com. I discovered a couple of reports here, but didn't think much of it, a couple of bad experiences doesn't out of thousands of sales? What's the chance. ...
Entity
Categories: Warranty Companies
46, Report:
#511004
Posted Date:
Oct 18 2009
Universal Technical Services - NordicTrack - Sears Bought a A2350 treadmill at Sears and extended warranty, the thing broke within one day and just got the runaround from the warranty. Seattle, Washington
I bought a new A2350 Nordictract from Sears along with the extended warranty. On the second day I had it the thing wouldn't run, so I called the warranty folks and they did nothing but give me the runaround. I finally fixed it somewhat myself, but still have the same problem from ti...
Entity
Categories: Alternative Health
47, Report:
#450092
Posted Date:
May 09 2009
HC Credit For NordicTrack Financing Terrible credit practices. Terrible customer service. Springdale Arizona
This place is a scam! They have multiple ways to get you. I'm on my way to the BBB website, but I'm filling out every site on the way. I bought a NordicTrack treadmill with financing from HCCredit.
The first way they get youThey constantly change their due dates. I saw the pa...
Entity
Categories: Miscellaneous Companies
48, Report:
#338571
Posted Date:
Mar 10 2009
Universal Technical Services - NordicTrack Do not buy an extended warranty for any exercise equipment purchased from SEARS Logan Utah
It has been my experience just now not to purchase the extended warranty from Sears when it comes to exercise equipment. We purchased a NordicTrack Audiostrider 990 on March 11, 2008. We now need warranty repair.
After calling Sears, they told me that I needed to contact Univ...
Entity
Categories: Department & Outlet Stores
49, Report:
#411919
Posted Date:
Jan 14 2009
Universal Technical Services failed to fix treadmill Logan Utah
We purchased an extended contract from them when we bought our Nordictrack treadmill at Sears. Two years later (December 2008) we called to have the treadmill tuned up. They sent a local company to do the work. After that, the treadmill, which was working, would not work; the bel...
Entity
Categories: Maintenance Companies
50, Report:
#143206
Posted Date:
Nov 03 2008
SEARS, PRO-FORM TREADMILL, SEARS MANAGER ROGER SINER SELLING A DANGEROUS PRODUCT PRO-FORM RIP-OFF!, HORRIBLE CUSTOMER SERVICE SEARS ROSEVILLE California
During the first week of January of this year (2005), I purchased a Pro-Form treadmill, model 495pi, from Sears.com. The treadmill was advertised as being able to hold 250 lbs (I weigh 220 lbs), and was in my price range ($500), so I decided to make the purchase. I picked up my new ...
Entity
Categories: Department & Outlet Stores