- Report: #1432413
Complaint Review: Zip Recruiter - Tempe Arizona
Reported By:
Legitimate Customer Gets Scammed -
Los ANgeles, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Zip Recruiter
40 E Rio Salado Pkwy Tempe, 85281 Arizona, United States
Phone:
(877) 252-1062
Web:
www.ziprecruiter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Zip Recruiter Scam - I will Still Charge You After Your Trial!!!! Stay Away From This Company Zip Recruiter Stacia Jacobs Zip Recruiter is a Scam and They Will Charge You No Matter What After Your Trial. DON'T EVEN TRY THE TRIAL. YOU WILL BE SCREWED Tempe Arizona
I unfortunatly decided I wanted to try ZipRecruiters for my company. What a huge mistake. The quality of the candidates was atrocious so that was a complete waste of time. Also, I was assured that if I didnt like the service or of the service didnt work out for me that I could cancel the service by the end of the trial and not be charged.
This is furthest from the truth. On the last day of the trial I went into the backend dashboard and clicked to cancel/stop my trial. However, they set up their system so it doesnt work or you dont get some sort of email so I find out they are now trying to charge me $500+ dollars for their garbage service and I tried to resolve it through their customer service portal and I communicated with Stacia Jacobs at Zip Recruiter to try to resolve it and she was absolutely unprofessional and insulting.
First she tells me she doesnt see that its cancelled, of course this is why I was contacting her! Then she says she cant help me with the problem unless I can find an email. I asked her for her superviser and she gives me the number to Max and said I should call right now as she is expecting my call. All of this was not true.
I dont remeber getting an email thats why I was contacting her to help me. She was unbelievably rude and so basically she said she couldnt help me. I basically asked so am i just screwed by you? That is total crap. She proceed to say Im threatening her which was rediculous. I genuinely asked for her help in resolving an issue with their system, which apparently they must know about stuff like this doesnt happen on purpose. So I started to try and find this email if there even was one and Stacia Jacobs just hangs up in my face.
So I go to try and call the supervisor Max and Im told she is at lunch. So basically Stacia Jacobs lied about the whole thing. This woman should be fired immediately. Not to mention she is trying to be a web developer which is rediculous as well. Would would want to work with a dishonest rude web developer.
Stay away from this company, its CEO Ian Siegel who knows they are scamming people and Stacia Jacobs in Tempe AZ the future web developer. What a scam! Don't waste your comnpany's time or your own time. You will be sorry.
