- Report: #1427872
Complaint Review: Western Dental - Hawthorne California
Reported By:
Carina -
Hawthorne, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Western Dental
14248 Hawthorne Blvd Hawthorne, 90250 California, United States
Phone:
(310) 844-0160
Web:
N/A
Categories:
Business Rating:
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Western Dental Western Dental & Orthodontics Overcharged me for something a year later Hawthorne California
Please avoid going there at all costs! It's a complete rip-off place.
So, I had a deep cleaning and done back in March 2017. I don't have dental insurance, so I paid the huge amount in full right after at their office. Yesterday (Feb. 6th 2018) I received a letter from them, saying I still owe $165.50. Thinking this is surely a mistake I called them today. They said that I still owe them for the toothbrush and the toothpaste they gave me that time. I DID receive those items, however, they told me this is part of the treatment. I would've NEVER agreed to buy a $165 electrical toothbrush! Furthermore, why didn't they charge me for this the same day they gave it to me and I paid for the treatment!? Now, almost a year later, they want to get paid for it!? OR the two other times I went back to take care of some filling!? Why charge me NOW!? When I told her, it's ridiculous to even charge that much for two simple items, she gave me a discount and I ended up paying $145.
I'm beyond furious!! I will never ever go back there and I will tell everyone I know to avoid Western Dental. Their reputation isn't the best to begin with - now I know why!
1 Updates & Rebuttals
Carina
Hawthorne,California,
United States
Western Dental resolved the problem with me
#2Author of original report
Wed, February 07, 2018
Western Dental got in touch with me a day later and solved it with me, saying I don't owe them this money. I'm actually really happy that someone listens to concerns of their costumers. :)
