- Report: #632986
Complaint Review: WELLSFARGO BANK - san dimas California
Reported By:
Yvonne orona -
Rancho Cucamonga, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
WELLSFARGO BANK
san dimas, 91773 California, United States of America
Phone:
Web:
www.wellsfargo.com
Categories:
Business Rating:
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WELLSFARGO BANK overdraft fees san dimas, California
On Aug,18.2010 I had 18.10 in my bank acct. on 8/11/2010 someone charged or bank took out of wrong acct 12.99 get this for fraud protection lol bank took the 12.99 out of my acct which i never ordered such a thing ...anyways on 8/11/10 I thought i still had 18.10 so i spent 6.00 which i bal would have been 12.10 ...not knowing my balance was 6.11 at this point because of the 12.99 purchase that i was not aware of so without the chgs for the 12.99 my bal. would have been 12.10 then i had a purchase of 2.17 which would have made my acct 9.93 but because of the wrong charge i was 3.06 overdrawn because again of the 12.99 ..i recieved two charges of 35.oo each keep in mind my balance was 9.93 so on 8/12/10 still not knowing the fee of the 12.99 was put into my acct on 8/12/10 i had a purchase of 3.26 which my balance would have been 6.67 then on 8/12/10 purchase for 5.44 balance was 1.23 I had called the bank that day because it was my lunch hr and i wanted to xfer money from my other acct to this acct knowing my funds were low i needed to put gas so i asked customer service if they would pls xfer the money for me cause i was at the gas station they said no problem but the guy i was talking to said you want to xfer 20.oo into this acct he said ur acct is over drawn i almost flu the croup because i knew it was low but i had been writing down my withdrawls so i asked him what in the heck overdrew my acct he said well the purchase u made on 8/11/10 for the fraud protection i said no no i didn't make any purchase of anykind i was so upset i was crying i'am a single mom trying to make ends meet now ..I put 12.00 into the account to cover the pending amt. which was 12.00 i recieved another fee of 35.00 so my direct deposit went into the bank and they took out alll the charges it's the 18aug still waiting for them to refund me some one was suppose to call me back from the fraud dept ...no one has called me i did call them on 8/12/10 i spoke to a cindy she stated she could not find anything in my name or acct number and someone would call me and they would put that right into my acct no they did not im still waiting another incident happened about a yr ago i was .62 minus in my acct they charged my acct 600.00 in fee's for .62 cents they gave me about 125.00 back but that was it ...
