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  • Report:  #282515

Complaint Review: Wells Fargo Home Mortgage - Jackson Michigan

Reported By:
- Jackson, Michigan,
Submitted:
Updated:

Wells Fargo Home Mortgage
314 N Wisner Street Jackson, 49202 Michigan, U.S.A.
Phone:
517-768-0679
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In less then 3 years of dealing with Wells Fargo, I owe 40,000.00 more then my home is worth. When I first went into the office in Jackson, I was assigned to their agent, Michael Raczkowski. He had my home appraised at 120,000.00 and rewrote my mortgage, he told me to pay off all my other outstanding bills, and keep to a very strict budget. I did this and was doing fine. Then 2 years later, another agent Lodell Parks, called me to inform me that my mortgage was due to be refinanced. This was a complete shock to me, and when I learned what a varible rate mortgage was. As I had no chose but to have this done, is when I learned what Mr. Raczkowski had done. I went to the office in Jackson to have a few words with Mr. Raczkowski, only to learn that he had been "let go" and to see an office that was staffed by at least a dozen people, down to one very flustered employee. To date, that office has been closed, and all signs have been removed. I called Lodell Parks, and said I had no chose so go ahead with the refinancing procedures. He informed me not to make any payments till Jan 07. As I didn't feel right about this, I made Dec's 06 payment anyway. Then I was told in the end of Dec 06 that my refinancing was denied due to the fact my home wasn't worth as much as the loan. Wells Fargo raised my rate to 12%. and increased my payments to 1104.15 per month. Then they started playing games with me. Everytime I sent in a payment, they returned it stating that they wanted the "full amount" which was the past due payment too. I would resend the check for one month, stating that this was the best I could do at this time. Some months they would accept it, and some months they wouldn't. This went on until I was showing 2 months behind, then they sent me a foreclosure notice, and stated that my home was being sold in a sheiff sale on Sept 19th 2007. Unless I could come up with the full amount. Which of course I couldn't. I tried to sell my home by owner. I was advised to send Well Fargo a hardship letter, and show what I could pay. This fell on deaf ears, and also was denied by the company. I tried several other avenues to keep my home, but to no avail. Now, I am not only losing my home, but also have a foreclosure notice on my credit. I paid them dearly for this. I sure would like to know what they are going to do with a house that no one is going to beable to afford in Jackson, Michigan.

Bernadette

Jackson, Michigan

U.S.A.


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