- Report: #1250996
Complaint Review: Web.com - Jacksonville Fl
-
Author Not Confirmed
Why?
Web.com
12808 Gran Bay Pkwy, West Jacksonville, 32258 Fl, USA
Phone:
(904) 680-6600
Web:
web.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Web.com Shoody, amateurish, spiderweb scam, non cancellation, overpriced, slow Jacksonville, Fl Florida
Web.com is a shoddy, criminal company whose intent seems to be to get your money without delivering the goods. They were employed to build a professional web site, but the site they submitted was amateurish, and certainly not professional. If you want changes made you have to wait , they say a week, I say longer, in order to see them. And if it still isn't right you have to wait again. While time drags on they are draining or charging your credit card to the tune of $114 + a month. They have a non cancellation policy and state that you are comitted to a verbal contract for a year for this amount. You can get no satisfaction by phone conversation, they just keep repeating the verbal contract agreement. Do not fall for this scam! There are plenty of reputable companies that will build you a site and host your domain for better prices and with better services.
1 Updates & Rebuttals
Executive Support Team
Jacksonville,Florida,
USA
Site Design
#2UPDATE Employee
Fri, September 11, 2015
Dear Roy,
We appreciate your comments and value your feedback. We use this information to help us evaluate our products, services, policies, processes and customer interactions. We are sorry you were disappointed with your website design and regret if it took longer than you were expecting. As design is inherently such a subjective discipline, it often requires some revisions to reflect what it is the customer desires or expects, but we always do our best to work quickly and tirelessly towards that end. If this issue has not been resolved, we ask that you please contact us with your details here http://feedback.web.com/pns7/ so that we can get you some assistance!
Sincerely,
Executive Support
