- Report: #1221874
Complaint Review: WEB.COM - Internet
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Author Not Confirmed
Why?
WEB.COM
Internet, USA
Web:
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WEB.COM WEB.COM IS A BAD COMPANY TO ENTER INTO BUSINESS WITH Internet
Web.com is ruining the Network Solutions business reputation.
I went for the pay per click and web page builer services. what a mistake. The pay per click was QUOTEd at .50 to 2.00 per click - when the reports came in they charged me as much as $5.00 per click! I was specificaly told they charged $500/month max and rolled over under used fees to the following month.....nope. they maxed my $500.00 out almost imediately by charging $5.00 per click. I asked for written confirmations - nothing came.
The web page builder service was a joke. All promises failed to materialize and the web page they made was junk.
multiple appointments where canceled and never made up....thank goodnes I used my credit card for all charges - I called my bank and they took back every dime of the charges.... with over 1500.00 in charges taken back you might think someone would call me to ask what was up...nope not a peep.
I hae used Network Solutions for over 5 years with great success and this web.com is nothing ore than a scam and an abuse of customers.
1 Updates & Rebuttals
Executive Support Team
Jacksonville,Florida,
USA
PPC Services
#2UPDATE Employee
Thu, June 25, 2015
Dear Chris766,
We appreciate your comments and hope you were able to resolve your issues. We value all feedback and use this information to conitnually improve our internal processes, service offerings and customer interactions. We would like to address your concerns regarding these charges, so we ask that you send us your contact information and details of this post via the following link: http://support.web.com/
Sincerely,
The Executive Support Team
