- Report: #555246
Complaint Review: Washington Auto Wholesale - Eugene Oregon
Reported By:
mad in medford -
central point, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Washington Auto Wholesale
3955 Franklin Boulevard Eugene, 97403-2360 Oregon, United States of America
Phone:
(541) 741-1600
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Washington Auto Wholesale Used Car Rip-offs Eugene, Oregon
These guys are doing everything they can to give used car dealers a bad name.
We called on a vehicle we saw listed on craigslist as well as Autotrader. Because the dealership is 3 hours from our home we asked several questions about specifics on the vehicle condition. We asked for information regarding tire wear and were told there was better than 80% tread (found less than 50%). We were told the vehicle was in good running condition with no problems (when we arrived the check engine light was on). We had an appointment to see the vehicle and drove three hours but they had not even done basic cleaning, there was actually still garbage in it.
Because we had driven three hours we took the vehicle for a test drive anyway. It seemed to drive okay so we went to a local auto center to have them check the code. We were told that the O2 sensor and knock sensor were probably bad. While this was being checked the battery went dead and the vehicle had to be jump started so we could get back to the dealership.
When we got back to the dealership we told the manager what had happened, he seemed completely unphased. He told us that those sensors come on all the time because the vehicles are just sitting on the lot and that the pressure washing that they do can make them come on when there is no problem. He immediately began searching on the internet for the cost of these sensors and told us the O2 sensor would only cost around $25 and the knock sensor would only cost $10. He also told us these were very easy to replace and we would be able to take care of it ourselves. He failed to mention that these are essential for ensuring that a vehicle will pass DEQ emissions testing and that it would adversly affect the environment and the vehicle.
When we took the vehicle to a mechanic (one we know is honest) we were told that the parts alone would cost almost $400. The parts were not something that just anyone would have the tools or ability to replace themselves.
When we purchased the vehicle we were also told that they would mail us the second key and keyless entry remote because it was locked in the safe. It took 3 phone calls over several weeks to finally be told by the owner that there wasn't a second key or remote. The owner promised to purchase one on the internet and send it to us, but I still have not seen it.
These guys are rude and will tell you nothing but lies in order to make the deal happen. I am ashamed to say that we fell for their tactics. I am angry that we were told so many lies. I do not usually condone government envolvment in these matters, but there should be a law against what these people are doing.
1 Updates & Rebuttals
Withheld
Somewhere,Michigan,
U.S.A.
Why did you buy it anyway?
#2Consumer Comment
Sat, January 16, 2010
Wow! The used car had all those issues on the test drive, and you still decided to buy it anyway. Why?
The time to take the car to a mechanic for an inspection is before you buy it , not after.
I would have insisted that they replace all the "bad" sensors before I bought the car and then took it to my mechanic for my own evaluation, or more likely found another used car out of the thousands available for sale closer to home.
