- Report: #882329
Complaint Review: walmart money card - Internet
Reported By:
fay -
middletown, Connecticut, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
walmart money card
Internet, United States of America
Phone:
Web:
www.walmartmoneycard.com
Categories:
Business Rating:
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walmart money card theft of money, Internet
i was comming back from north carolina and used my walmart card at a exxon and put $29.00 in my gas tank. and i did not use the card till after i got home when i got home there was no money left. i loaded $300.00 on my walmart card. i need answers. i am getting no where with phone calls.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Let me guess..
#2Consumer Comment
Mon, May 14, 2012
When you got your gas you used the "Pay at the Pump".
What most likely happened is that when you used your card the pump automatically holds a certain amount of money. This is generally in the $50-$75 range(although I have heard of some going as high as $125). This is done because they do not know how much you are going to pump, you would actually have found if you kept pumping it would have shut off at this amount. Normally when the real debit goes through this hold gets removed, but this does not always happen. In this case you will have to wait until the hold "falls off", which depending on the bank may be anywhere from 3 to 14 days. You may be able to talk to the Gas Station and have them remove it, but generally these people don't know how to request this from their merchant processing company.
Now, the only reason I say this is most likely what happened is because if you only had the $29 charge, having them hold almost $300 is something I have not heard of. Have you gone on-line to look at what debits have been put on your card?
One more thing about the holds at a Gas Station. If you don't want this to happen again you need to go inside and request a specific amount. And this goes for any debit card not just your Walmart card.
