This store is an abomination. I purchased a phone that didn't work and the store never returned it to the warehouse. This means I am still getting charged for a phone I don't have. I've called into Verizon 6 times and the store manager insists I come in and speak to him. This has been months. He was SUCH an a*****e and continues to be just that. I would avoid this store at all costs because the manager will, literally, steal from you. He should be fired and that he hasn't (that I know of) is a testament to Verizon being careless, too.
Irv
United States#2Consumer Comment
Thu, September 07, 2023
Do you kinda think you should go into the store, as he has suggested, to resolve this???