- Report: #1296062
Complaint Review: ultra mobile - Internet
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Author Not Confirmed
Why?
ultra mobile
Internet, USA
Web:
ultra.me
Categories:
Business Rating:
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ultra mobile STAY AWAY Internet
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Stay away - they are scammers. Release your card information to them at your own risk! I'm a victim. Instead of charging $19 a month like they claim, I got a bill from powersport superstore ($178), redbox dvdreservation ($1.63) and etsy.com ($178) immediately after releasing this information to them.
I switched from ptel because they are winding up their operations, so they sent out sms to switch to ultra and some other recommended networks. They promised we would get $10 discount when we switch.
I did switch and called to claim the discount, and alas the other guy on the phone with Asian accent retorted: "who told you we're giving out $10?" I went ballistic on him, I was so peeved that i was yelling at the top of my voice.
So I called again to get the necessary information for porting to other network. Weeks later i received a call again with a promise to fulfill the discount, I gave all my card information again, and immediately I was billed by stores I had no business with. Bill is as attached.
You've been warned!
1 Updates & Rebuttals
Ultra Mobile
California,USA
More information required
#2UPDATE Employee
Tue, March 29, 2016
Hello.
I'm looking into the issue that has been raised, however I need more information.
Please can you contact [email protected] with your Ultra account number or phone number so that we can address this further.
Thank you
