- Report: #95527
Complaint Review: Ugly Duckling - (Now Drive Time) - Mesa Arizona
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Author Not Confirmed
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Ugly Duckling - (Now Drive Time)
333 S. Alma School Road Mesa, 85210 Arizona, U.S.A.
Phone:
602-852-6600
Web:
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Ugly Duckling (Now Drive Time) ripoff refusal of payment dishonest sneaky unethical Mesa Arizona
I perchased a car from UD (now DT) in 2000, it was a 93 Toyota, ran great, looked good and passed inspection by a certified Toyota Master Technican. The interest was high but I was fresh out of the military and only 20 years old so my credit was non-existant.
I had a good paying job and was up on all of my payments untill I got laid off of work. At this time I called UD and requested that I get a defered payment so that I could look for a new job and begin making payments again. They agreed and I found work (at this point I was aprox 2 1/2 months behind). When my first payday came around I talked with thema gain and informed them that I would be making payments again starting the day after payday. (This put me 3 months behind.) At this point I was quite happy to work with them and get everything taken care of. The morning after payday I was called by UD (I worked graveyard shift and got off work at 6am). I told them that I would have the full back payment turned in to them by 5pm, I also informed that I was working graveyard shift. That morning (at aprox 10am) they came to my house and repo'd my car.
I was working on reporting the car stolen when I was contacted (at aprox 4:30pm) by UD and told that they had repo'd my car and that to get it back I would need to pay the full value of the loan including interest. When I told them that I had the full 3 months to bring the vehicle current they said that was too bad and that I needed to get the entire value of the loan or I could not recive my car.
At this point I figured I would never get the car back from them and requested my personal effects from the car. They told me that they would not return the car or anything in the car unless I paid them the entire value of the loan.
I let this go and I had the Repo put on my credit (going from no credit to bad credit in less than a year). I chalked it all up as a learning experiance and moved on. I recived no calls, no letters or any other indication that I was responsible to pay for the value of the car after its resale. I never recived any indication of what they DID get for the vehicle after resale.
Two days ago I get a call from a company that has perchased my debt from UD/DT in the sum of $7003.13 They have been very nice and have been working things out with me to try and make payments on this debt... What I need is to find if there is a way to make UD/DT give me a statement showing what value they got from the car. As well as anything that can be done about what I now understand to be the illegal process of holding my personal effects hostage.
For anyone interested in Seeing some of the previous dealings here are three links from the BBB showing that 'Ugly Duckling' is no longer in buisness even though a BBB lookup for Drive Time shows this:
Additional Doing-Business-As Names:
DriveTime Credit Corporation
Ugly Duckling Car Sales, Inc.
Ugly Duckling Corporation
Ugly Duckling Credit Corporation
http://www.phoenix.bbb.org/commonreport.html?compid=3010477&national=Y
http://www.phoenix.bbb.org/commonreport.html?compid=12005953&national=Y
http://www.phoenix.bbb.org/commonreport.html?compid=12005953&national=Y
Christopher
Phoenix, Arizona
U.S.A.
I had a good paying job and was up on all of my payments untill I got laid off of work. At this time I called UD and requested that I get a defered payment so that I could look for a new job and begin making payments again. They agreed and I found work (at this point I was aprox 2 1/2 months behind). When my first payday came around I talked with thema gain and informed them that I would be making payments again starting the day after payday. (This put me 3 months behind.) At this point I was quite happy to work with them and get everything taken care of. The morning after payday I was called by UD (I worked graveyard shift and got off work at 6am). I told them that I would have the full back payment turned in to them by 5pm, I also informed that I was working graveyard shift. That morning (at aprox 10am) they came to my house and repo'd my car.
I was working on reporting the car stolen when I was contacted (at aprox 4:30pm) by UD and told that they had repo'd my car and that to get it back I would need to pay the full value of the loan including interest. When I told them that I had the full 3 months to bring the vehicle current they said that was too bad and that I needed to get the entire value of the loan or I could not recive my car.
At this point I figured I would never get the car back from them and requested my personal effects from the car. They told me that they would not return the car or anything in the car unless I paid them the entire value of the loan.
I let this go and I had the Repo put on my credit (going from no credit to bad credit in less than a year). I chalked it all up as a learning experiance and moved on. I recived no calls, no letters or any other indication that I was responsible to pay for the value of the car after its resale. I never recived any indication of what they DID get for the vehicle after resale.
Two days ago I get a call from a company that has perchased my debt from UD/DT in the sum of $7003.13 They have been very nice and have been working things out with me to try and make payments on this debt... What I need is to find if there is a way to make UD/DT give me a statement showing what value they got from the car. As well as anything that can be done about what I now understand to be the illegal process of holding my personal effects hostage.
For anyone interested in Seeing some of the previous dealings here are three links from the BBB showing that 'Ugly Duckling' is no longer in buisness even though a BBB lookup for Drive Time shows this:
Additional Doing-Business-As Names:
DriveTime Credit Corporation
Ugly Duckling Car Sales, Inc.
Ugly Duckling Corporation
Ugly Duckling Credit Corporation
http://www.phoenix.bbb.org/commonreport.html?compid=3010477&national=Y
http://www.phoenix.bbb.org/commonreport.html?compid=12005953&national=Y
http://www.phoenix.bbb.org/commonreport.html?compid=12005953&national=Y
Christopher
Phoenix, Arizona
U.S.A.
6 Updates & Rebuttals
Maggie
Dallas,Texas,
U.S.A.
Az Laws of Repossession
#2Consumer Suggestion
Sun, July 18, 2004
You may want to check the laws governing repossessions in Arizona. The lender is required to send out a deficiency letter that states the amount of your loan balance after the vehicle has been sold. The lender is also required to notify you of how many days after repossession the vehicle will be stored to allow you to get the vehicle back. Seems like the might have violated a few AZ State guidelines. The AZ.gov site has links to check out the AZ state statutes and laws.
Maggie
Dallas,Texas,
U.S.A.
Az Laws of Repossession
#3Consumer Suggestion
Sun, July 18, 2004
You may want to check the laws governing repossessions in Arizona. The lender is required to send out a deficiency letter that states the amount of your loan balance after the vehicle has been sold. The lender is also required to notify you of how many days after repossession the vehicle will be stored to allow you to get the vehicle back. Seems like the might have violated a few AZ State guidelines. The AZ.gov site has links to check out the AZ state statutes and laws.
Maggie
Dallas,Texas,
U.S.A.
Az Laws of Repossession
#4Consumer Suggestion
Sun, July 18, 2004
You may want to check the laws governing repossessions in Arizona. The lender is required to send out a deficiency letter that states the amount of your loan balance after the vehicle has been sold. The lender is also required to notify you of how many days after repossession the vehicle will be stored to allow you to get the vehicle back. Seems like the might have violated a few AZ State guidelines. The AZ.gov site has links to check out the AZ state statutes and laws.
Maggie
Dallas,Texas,
U.S.A.
Az Laws of Repossession
#5Consumer Suggestion
Sun, July 18, 2004
You may want to check the laws governing repossessions in Arizona. The lender is required to send out a deficiency letter that states the amount of your loan balance after the vehicle has been sold. The lender is also required to notify you of how many days after repossession the vehicle will be stored to allow you to get the vehicle back. Seems like the might have violated a few AZ State guidelines. The AZ.gov site has links to check out the AZ state statutes and laws.
Martha
Detroit,Michigan,
U.S.A.
only 3 months behind?
#6UPDATE EX-employee responds
Sun, July 04, 2004
Let's re-examine this complaint.... he lost his job, and made no payments for 3 months. Meanwhile let's drive in a car we have not paid for to look for a job.OK I'll give him this, he can't find a job riding the bus. Now step back, only 3 months behind in payments? When you're financed with DriveTime 3 months delinquency is 6 payments behind. Oh he forgot to tell you that his payments are Bi-Weekly. So here's this poor guy, his car got repo'd and he wants his belongings. DriveTime has no responsibility in his personal belongings, the repo agents work under a hold harmless and they release items to the debtor. He has 30 days to recover items befor they "throw them out". Poor little street walker. I bet the collector told him on numerous occassions what the ramifications were if his car got repo'd..... case closed. He was not ripped off.
Carl
Mesa,Arizona,
U.S.A.
Don't talk to the collection agency
#7Consumer Suggestion
Sun, June 20, 2004
Don't talk to the collection agency! You have certian rights under the Fair Debt and Collection Practice Act."FDCPA". If you set payment plan you may give up some of those rights. Im not saying you won't pay what Im saying is they have to follow certian laws and it sounds like they haven't. They are suppose to give information on what they sold the car.According to you they didn't. Go to this link. It is a credit board that have people that can guide you step by step on what do and NOT what to o which is the most import thing. They have taken advantage of you once don't let it happen again. [DELETED] Goodluck
