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  • Report:  #60920

Complaint Review: Travelers Insurance Company - Raleigh North Carolina

Reported By:
- Clayton, North Carolina,
Submitted:
Updated:

Travelers Insurance Company
C/o Paul Hoover 111, Agent 3741 Benson Dr Raleigh, 27609 North Carolina, U.S.A.
Phone:
919-790-6415
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 01/28/2002, there was a kitchen fire in my rented townhouse at 2059 Blackwolf Run Lane, Raleigh, N C 27604 caused by a defective electric range. Over a year later, Carol Wichmann, Spec Tec of The Charter Oak Fire Insurance Company, (a subsidery of Travelers Insurance Company) filed a subrogation claim against me for $12,482.47, which was the amount that had been paid to the owner of the house for the damages caused by the fire.

I complained to the North Carolina Department of Insurance three times. Three times, Linda Hinson Ambrose, Esquire, the staff attorney for Travelers Insurance Company, of Rogers & Associates, Suite 650 3000 Riverchase Galleria, Birmingham, Alabama 35244 maintained that I was responsible for the damages caused by the fire because I had used the range in order to cook.

Kimberly A Perry, of The N C Department of Insurance advised me that I would have to go in front of a judge and prove I was not responsible for causing the fire.

The $12,482.47 claim was forwarded to Credit Collection Services, 2 Wells Avenue, Ste 1, Newton, MA 02459.

I filed a small claims case for $4,000 against Travelers Insurance Company today. The case is going to be heard in Judge Carson's 9H Wake County Superior Court courtroom at 9.30 AM on 07/15/2003.

Joseph w

Clayton, North Carolina
U.S.A.



1 Updates & Rebuttals

Rose

Fall River,
Massachusetts,
U.S.A.
this is normal practice

#2UPDATE EX-employee responds

Wed, June 18, 2003

all i can say is that this is normal practice for an insurance company. i did not work in the subrogation unit but know of it. i work with insurance for over 25 years and seen how deceptive and destroy people's lives in one phone call. i was fired and won my court case against them and want to let you know don't give up and keep fighting and hang in there,don't let them get the best of you if you are right.. good luck massachusetts

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