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  • Report:  #2520

Complaint Review: Travelbridge Air Land Sea Ltd/TravelEZ - Fort Lauderdale Florida

Reported By:
- Davie, FL,
Submitted:
Fri, June 23, 2000
Updated:
Thu, December 13, 2001

Travelbridge Air Land Sea Ltd/TravelEZ
871 E. Commericial Blvd. Fort Lauderdale, 33334 Florida, U.S.A.
Phone:
(954) 343-2900
Web:
N/A
Categories:
Travel Services

My partner and I was recently solicited to become members of what was to be a discount "travel club" offering discounts on hotels, condos, cruise packages, airfare, etc. It sounded appealing enough for us to join. We did and we wanted to begin immediately planning for an upcoming trip to AZ.

Since then, the travel club and their agency has failed to live up any standards listed on their membership agreement and when we approached them, they attempted to "make things right" and told us that if they didn't come through, they would return our money and cancel our membership.

Since then, they still have not provided the service as promised, nor have they returned any phone calls, and when we try to contact them, they simply avoid our calls.

This last attempt to reconcile the situation ended with them thinking that they disconnected the phone conversation, except they didn't and were talking amongst themselves that they were absolutely not refunding any money to us.

I could provide any details to this matter if it would help clear any questions but is it legal for them to hold us accountable to a contract where they are not keeping their portion of the contract themself?

Please advise what steps I should take next...



2 Updates & Rebuttals

#20

Thu, December 13, 2001


I was also scammed by the exact same location.

#30

Fri, November 16, 2001

They filed the following to the above Rip-Off Report:

Their email: [email protected]
Their name: Joey Balda

Their relationship to the company: Consumer Suggestion

Rebuttal:
I was also scammed by the exact same location.
Please go to www.bbb.org and search for the state of Texas under
Travelbridge. You will see that the attorney general on 10/15/2001 has filed a lawsuit government action against Travelbridge for Deceptive Trade Practices and Consumer Protection Act. I recently filed a complaint as
well with the Florida Attorney General. Please feel free to e-mail me with any info you may need. Luckily we used our checkcard and have disputed the charges through our bank. So, hopefully the bank will protect us. We will see. Wow, I wish I would have done more research before.

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