- Report: #779816
Complaint Review: Tomtom - Concord Massachusetts
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Author Confirmed
Why?
Tomtom
150 Baker Ave. Concord, 01742 Massachusetts, United States of America
Phone:
866.486.6866
Web:
www.tomtom.com
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Tomtom Tomtom promised me a refund they never game me Concord, Massachusetts
Last December I bought online from Tomtom.com website (the American branch of Dutch-based Company Tomtom) two GPSs, ref. XXL 540 S TM WTE. My bank charged me international transaction fees ($10.81) because they thought I bought these navigation devices from abroad. I bought from a Company located in Concord, MA, I paid with an American Visa card drawn on an American bank account to be delivered to Florida. As a matter of fact the accounting system of Tomtom is located in their main office in Europe (the Netherlands). So be aware of where you buy your next GPS: you might be unduly charged international transaction fees for buying American! Daniella, Tomtom customer service supervisor, promised me a refund she never gave meSo my advice is: STAY AWAY FROM THIS COMPANY! If you have a choice between Garmin and Tomtom, go for Garmin.
