- Report: #430375
Complaint Review: THOMSON CONSUMER ELECTRONICS - INDIANAPOLIS Indiana
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THOMSON CONSUMER ELECTRONICS
10330 NORTH MERIDIAN ST INDIANAPOLIS, 46206 Indiana, U.S.A.
Phone:
866-670-4844
Web:
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THOMSON CONSUMER ELECTRONICS 3 STRIKES, YOU LOSE INDIANAPOLIS Indiana
Alert on Thomson electronics RCA product VHS/DVD combo unit DRC8335 of which i purchased 3 units at Target for my gym. All 3 units failed to work almost immediately, or after less than 3 uses-whether it was the vhs part, the dvd part, or a full-on drive failure/freeze up of the entire unit. They eat your valuable vhs tapes or freeze at dvd loading. You will lose valuable memorires trying to dislodge your media from these units. NOTHING i have done with Thomson has produced any consumer response whatsoever. In fact, the one unit they worked on has yet to be returned after 4 months time, and another unit was replaced with an equally defective item. SOMEONE needs to do a class action lawsuit on these guys at this point. My internet research shows that my particular item has defective units all across the country, and equally disgrintled and frustrated customers. RCA has gone to hell and needs to be held accountable, as does Thomson.
Dani c
DAVIS, California
U.S.A.
Dani c
DAVIS, California
U.S.A.
2 Updates & Rebuttals
Jayson
Marysville,California,
U.S.A.
Contact BBB
#2Consumer Comment
Sun, April 12, 2009
RE: Thompson Inc. I contacted The BBB of Texas and filed a letter to the Texas Attny General I suggest everyone to do the same, with enough Complaints this problen should decreased. Thompson promised to expedite my refund (we will see) Jayson Calif.
Theserviceman
Orfordville,Wisconsin,
U.S.A.
It Took 8 Months for Thomson to make good!
#3Consumer Comment
Sun, March 08, 2009
After returning my bad unit to thomson, it took them 3 months to send another one that also didn't work. I contacted thomson, inc. 2 & 3 times a month for 8 months to no avail. After contacting the BBB in Indiana and getting no where I finally contacted the Indiana Attorney Generals office. I received a check immedietly. I for one will never buy anything that has to do with RCA or Thomson, inc. ever again.
