1, Report: #430375
Posted Date: Apr 12 2009
THOMSON CONSUMER ELECTRONICS 3 STRIKES, YOU LOSE INDIANAPOLIS Indiana
Alert on Thomson electronics RCA product VHS/DVD combo unit DRC8335 of which i purchased 3 units at Target for my gym. All 3 units failed to work almost immediately, or after less than 3 uses-whether it was the vhs part, the dvd part, or a full-on drive failure/freeze up of the e...
2, Report: #429891
Posted Date: Mar 03 2009
Thompson Consumer Electronics Bad customer service and product is no longer the same. They do not stand behind their products longivity. Marietta Georgia
I purchased an RCA 32 TV model # 32v550t in 2006 from BEST Buys and I did not get an extended warrenty due to RCA has been in our family since the 60's and lasted 8- 10 yrs. So the tv went out Nov 2008, popping noise then smoke then nothing. Tried reset as instructed in manual and ...
3, Report: #378957
Posted Date: Feb 04 2009
Thomson, Inc. TV less than one year, loses power and part no longer made Marietta Georgia
As a consumer of RCA products for many years, I find that a situation has arisen for which no one is willing to discuss a solution. In June 2006, I purchased a 32 Digital SDTV from Best Buy. In January 2007, while the product was still under warranty and less than a year, the p...
4, Report: #382436
Posted Date: Jan 24 2009
General Electric / Thomson Inc Defective phone, terrible customer service El Paso Texas
October 18, 2008 RE: case #'s 31WP1, 32CG9, and 32LQG To whom it may concern, I wish to express my deep disappointment in the way my problem with my phone has been handled. I purchased a General Electric phone in April but was unable to install it until September. When I di...
5, Report: #410961
Posted Date: Jan 12 2009
Thomson Consumer Electronics, (parent Company Of RCA). Thomson, won't give me my refund..for the defective unit I returned to them! El Paso Texas
I bought a Rca dvd/vcr recorder from walmart. Sent it back to Thomson, when it became defective while under warranty. So far so good.They sent me a replacement without incident. Now, the repacement unit failed ..withen the remainder of the warranty period. And thats where my tro...
6, Report: #373811
Posted Date: Sep 17 2008
RCA Warranty? Hardly.... Internet
I am writing this on behalf of a buddy of mine that I rent a house with. He had purchased a RCA DLP television set from Wal Mart. This was his first bad move, I would never buy an electronics item from Wal Mart myself. But, he ended up making the $1200 dollar purchase, and has re...
7, Report: #312506
Posted Date: Sep 15 2008
RCA/THOMSON CONSUMER ELECTRONICS NO BULBS FOR TV! HOW IS THIS POSSIBLE.. Indianapolis Indiana
Purchased RCA Scenium 50-inch DLP HDTV two years ago--one of the selling points of DLP technology is that the picture is powered by a simple bulb, and to replace it costs about $150..AND make no mistake, the picture was brilliant on this tv..but the bulb burned out after a few years...
8, Report: #5923
Posted Date: Aug 11 2008
THOMSON CONSUMER ELECTRONICS - RIP OFF
April 21, 2001 Regarding misrepresented sales charge on my account for a DIRECT TV RCA television receiver that did NOT need to be replaced. On April 15, 2001 I went to purchase a Direct TV movie. My television screen read, for ordering information call ext. 732. I phoned and they w...
Categories: Audio & Electronics Shops
9, Report: #344577
Posted Date: Jun 26 2008
RCA - Thompson Defective television There should be lemon laws for TV's! Nationwide
On May 17, 2008 my husband and I purchased a RCA 46 inch LCD television model number L46WD22. We were very excited because it was our first LCD tv. We watch only one movie on the TV before it no longer worked properly (approximately 1 week later). The picture seemed to be a negat...
10, Report: #51179
Posted Date: Mar 20 2007
RCA Thomson Consumer Electronics rip-off scam Socorro Texas
RCA ripoff no Reply to our Registered letter asking what happen to our wireless keyboard returne for rpair ..... We purchased an RCA Infrared Wireless keyboard, (WKB10WB1) the only keyboard that interfaces with our WebTV System. After one month's usage the h's and n's needed dou...
11, Report: #209630
Posted Date: Nov 20 2006
Thomson, RCAThomson, RCA unbelievable customer support, service Marietta Georgia
9/5/06 Thomson/RCA Unbelievable customer support! I got a RCA DVD Recorder/VCR combo for Christmas 2005. By April 2006 it was not playing or recording half as good as it should. Around May I decided that I would try and get it fixed. Guess what. Thompson/RCA now requires the c...
12, Report: #217633
Posted Date: Oct 25 2006
Thomson Consumer Electronics ripoff warranty on 27 in tv Indianapolis Indiana
Our 27 in. tv quit working after 7 months of use.After contacting thompson they provided us with the names of 2 repair shops, the closest was 110 miles away. After contacting the repair shop they advised thompson it would be cheaper to replace the tv.than to have them make the requ...
13, Report: #211841
Posted Date: Sep 20 2006
RCA, Thomson Poor product and terrible customer service. Marietta Georgia
I received a Lyra RD2765A MP3 Player in December 2005 as a Christmas gift. I was informed that is was reasonably priced, massive hard drive, 5GB, for a portable hard drive player and the sound was supposed to be fantastic. For the first couple of months it was great then one day ...
14, Report: #211519
Posted Date: Sep 18 2006
Thomson Consumer Electronics RCA ripoff defective Fort Lee New Jersey
I tried to return my set the day after I bought it becuase it was defective. Color changes. Lines go trough the screen from left to right. TV resets itself. This system has been in works of repair for almost 2 years now. They have replaced almost every part and still it is not f...
15, Report: #200113
Posted Date: Sep 06 2006
Thomson RCA Impossible to get any help from Thomson for defective DRC8312N DVD recorder VHS combo Can't Determine. Won't Respond To Phone Calls Nationwide. Can't get them to provide address California
In December of 2005 my girlfriend bought me an RCA DRC8312N DVD recorder VHS combo as a Christmas present. She is not a technology-fluent person and figured that the combination of buying it from Target and the RCA brand name meant she could buy with confidence because these are lar...
16, Report: #179378
Posted Date: Apr 01 2006
Thomson Products(RCA) Dishonest from day one and still waiting for our money back after eight months Indianapolis Indiana
In July of (2005)My husband and I purchased a RCA Scenium(61w164with HD-DLP)TV. It was daliver to our home about a week later. When thay open the box the TV screen had a large hole in it.so thay call their office and were told to bring the TV back and tell us that thay would ge...
17, Report: #183097
Posted Date: Mar 24 2006
Thomson Consumer Electronics ripoff RCA 2080 Battery discontinued Durant Oklahoma
I called up RCA and after being transferred around they said not only that the battery had been discontinued, but there wasn't even a trade in program! I was SCREWED. Bob St. Louis, MissouriU.S.A.
18, Report: #154013
Posted Date: Aug 17 2005
RCA - Thomson Electronics ripoff Lyra MP3 battery scam RIPOFF Durant Oklahoma
To Whom this concerns, I purchased a Lyra MP3 player model RD 2820 about 14 months ago. Recently the battery failed. I tried to purchase a replacement at my local battery store. The manager told me the battery contained a circuit board and could be replaced by the manufa...
19, Report: #153880
Posted Date: Aug 16 2005
Thomson Consumer Electronics Lyra MP3 battery RIP OFF Internet
My Lyra MP3 player stopped working last week (8-10-05). I took it to the local battery store to purchase a replacement battery. The manager informed me that the battery had a device (very small circuit board) integrated into the battery and could only be purchased from the manu...
20, Report: #89563
Posted Date: Apr 30 2004
Rca Thomson - rca Consumer Electronics Ripoff won't send buy back check for item returned Indianapolis Indiana, Oklahoma
RCA/Thomson won't send me a check they owe me, which they promised me nearly 5 months ago. I took an RCA CD recording unit(under warranty) to an authorized RCA repair center (Geis Audio/Video - Greenville, OH) for repair in December of 2003. They were unable to fix the unit be...
21, Report: #43477
Posted Date: Nov 01 2003
Thomson Consumer Electronics Rip-off Disappeared No way to Get In Warranty Product Fixed Socorro Texas
General Electric sells telephone answering machines made by Thomson Consumer Electronics. I have had two that broke. No way to get it repaired under warranty. The address for warranty repair in Socorro, Texas has no phone number. Don't send your unit to them since that is th...
22, Report: #68705
Posted Date: Oct 10 2003
THOMSON MULTIMEDIA Aka RCA CONSUMER ELECTRONICS WE DON'T CARE - YOU CAN'T DO ANYTHING CUSTOMER SUPPORT DURANT Oklahoma
On May 7, '01, I purchased an RCA ( Thomson ) DWD490RE, which is called an ULTIMATETV receiver. This product is several products in 1 box. It is a dual tuner DIRECTV receiver, hard drive video recorder, WebTV browser ( for those of us who don't own a computer, it let's you do e-mail...
Categories: Satellite Dish Companies
23, Report: #38424
Posted Date: Dec 17 2002
RCA Thomson Consumer Electronics consumer rip-off fraud Denver Colorado
Purchase of a Lemon RCA TV ..... I purchased a RCA 31 stereo tv from Wal-Mart in Menomenee Falls Wisconsin back in 12/12/98. In the summer of 2000 I had to pay a little over two hundred dollars to have the high voltage transformer,resistor, and compasitor repaired. Also the c...
24, Report: #34423
Posted Date: Nov 06 2002
Thomson consumer electronics Multimedia RCA ripoff warranty runaround the business that doesn't give a damn Indianapolis Indiana
I purchased an RCA camcorder 11 months ago. In short it started eating tapes last week and I called the 800# in the manual. The 800 # is disconnected and a toll # of 580-634-0103 was given. Called this # and gave information then was told that computers were down and I needed to ca...
Categories: Camcorder Repair
25, Report: #27029
Posted Date: Aug 15 2002
Thomson Consumer Electronics Inc ripoff deceptive company Socorro Texas
I had a combination wired handset and remote handset telephone. About 2 weeks before the warranty was up, the phone stopped transmitting. Since there were no telephone numbers to call, only an address to send the phone to, I sent the phone as shown to the address above. The t...