- Report: #1425799
Complaint Review: The Wicca movement - other Pennsylvania
Reported By:
Valerie -
Cheyenne, other, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Wicca movement
1310 Maple Dr. (City: White Oak) other, 15131 Pennsylvania, United States
Phone:
855-998-4755
Web:
www.wiccamovement.com
Categories:
Business Rating:
(0)
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The Wicca movement They charged my Social Security debit card for a "membership fee" in the amount of $19.95 for the month of September. Then they charged an unauthorized amount of $25.00 for October 2017. other Pennsylvania
I joined one of the Wicca Movements monthly clubs, the Candle Club, which charges 19.95 per month for a box containing a very small candle, stones or crystals, and a jewelry price or whatever they choose. I received my first box in July 2017. It contained 2 candles, a semi-precios stone, and a bracelet. In August, I received a box with 3 small candles, "eclipse candles". I did not receive a box in Sept or October 2017. But, they did take $25.00 from my card in November, 2017.
I E-mailed them 5 separate times and the only response I got (from 'Zach') was "Did you receive your November candle?". All other E- mails replied with "We have received your message, and will get back to you as soon as possible. They never did. In December, I called them. They were very rude, tried to tell me that my monthly charge had been "upgraded" and that the boxes for the missing months had been sent, and I needed to "check with the Post Office", which I did, they had no record of any packages (on hold) for the months of September, October, November, or December of 2017. I called the Wicca Movement back, informed them of my findings, and "we will call you back". They never called.
