- Report: #606670
Complaint Review: Thane.com - Pueblo Colorado
Reported By:
JulieTX -
houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Thane.com
PO Box 9138 Pueblo, 81008 Colorado, United States of America
Phone:
719-948-5708
Web:
Thane.com
Categories:
Business Rating:
(0)
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Thane.com Thane USA, Thane International, Ab Doer Twist Thane overcharged by $200 and refuses to correct mistake! Pueblo, Colorado
I purchased an Ab Doer Twist from Thane in March after watching an infomercial about their monthly billing plan. I called in April to give a new credit card number, but the rep changed my monthly billing status from the agreed upon $56 to "pay in full" without my authorization and without informing me of this change! I saw the charge of $256 on my May bank statement and called Thane. I was informed that they would only refund $25, since that was the amount that exceeded what I actually owed, but they could not fix their mistake. I was also informed that there are no supervisors.
