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  • Report:  #1196563

Complaint Review: Straight Talk - Internet

Reported By:
Tim - Alpharetta, Georgia,
Submitted:
Updated:

Straight Talk
Internet, USA
Web:
straighttalk.com
Tell us has your experience with this business or person been good? What's this?

I signed up for the service from Straight Talk Wireless, and I ordered a phone from them online. I am unable to download any apps. I have been on the phone with at least 20 people, and no one can solve the problem. They won't talk to me, unless I have another phone to call from. They also won't replace a defective phone, unless I send the other phone back first. 

The people there speak poor English, and it's hard to communicate with some of them. This is a horrible company! When you ask to speak to a supervisor, it takes forever!

This is the worst company of all time!

 

 



2 Updates & Rebuttals

Tim

Alpharetta,
Georgia,
I finally worked it out...

#2Author of original report

Tue, December 23, 2014

I finally found someone who helped me out, but it took a bunch of tries. Many of the people there don't speak very good English.


TF01

Florida,
Straight Talk Worst Company Of All Time

#3REBUTTAL Owner of company

Mon, December 22, 2014

This is Julie and I work with Straight Talk Wireless. I read your post and would like to help you. For further assistance, please send me an email to [email protected] or you can chat with us live @ http://bit.ly/16DrgbW. Thank you.

Julie

Straight Talk Wireless

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