- Report: #1134558
Complaint Review: Straight Talk Wireless - Select State/Province
Reported By:
phillygirl -
Philadelphia, Pennsylvania,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Straight Talk Wireless
Select State/Province, USA
Web:
N/A
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Business Rating:
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Straight Talk Wireless Buyer Beware!!! Florida
I recently purchased a Straight Talk Wireless wireless router at Wamart. It worked for about 2 days, then stopped working. I called the company to see whether I could be refunded my money for the router, and the wireless airtime cards I purchased. I was told I could get my money back for the router from Walmart, but not the airtime. The crazy thing is, I was sure I hadn't used all of the airtime from my first card, and was positive I didn't use the airtime from the second card. As a matter of fact, I called and had a customer service rep put the time for the second card on my account, and he told me the device must be broken. He said they don't always work, but I could not get my money back for the card he just put on (or the other one). I asked to speak with a supervisor. I spoke with someone who identified herself as a Manager named Angelica, who eventually hung up on me. When she called me back, I told her I was reporting this company and their cheating ways to the Better Business Bureau.
