- Report: #1434640
Complaint Review: Stop IRS Debt - California
Reported By:
No Name -
Houston, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stop IRS Debt
California, United States
Phone:
818-3968391
Web:
www.stopirsdebt.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stop IRS Debt Did not perform California
They basically did no more than what I had already done for myself in previous years to work out a payment plan for taxes. I hired them after receiving a notice from the IRS stating that they were going to garnish my wages although I had been paying monthly for years. Desperate I went to STOP IRS Debt and paid them monthly for a total of $1,800. I provided them all the information that they requested and they assured me that they could get a reduction and wipe out the interest fees that the IRS had added to my account. They never called to update me. I had to call them, many times of being put on hold and calling and calling. After one year there was no resolution and I told them that they had not performed and I was disappointed. They reassured me again that they were working on it. Every time I called to complain they would ask me to resend all this information. I have a huge file.
Finally they said they had worked out a pay out plan for me to pay $300 to the IRS month. I requested the amount that I owed and never received it. later I received a notice from the IRS stating I owed another $6,000 for 2015 taxes. I talked to STOP IRS Debt and they informed me that they did not include 2015 in the work they were doing for me. I paid them another $800 for them to handle that. As of this date I have not heard anything from them. Today March 16th I called again and was told that their computer was down and they could not see my account. I faxed the IRS notice to them two times this week and left messges for someone to call me back and they never called.
My boss told me that she thought I was crazy for hiring a company out of state where you can not walk into their office and talk to someone. She is right. When you call them they will get someone to talk to you but it is most always a different person. Is this company just a scam or they operating a phone service instead of helping people with their taxes?
