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  • Report:  #178185

Complaint Review: Starcrest Of California - Perris California

Reported By:
- Webster, New York,
Submitted:
Updated:

Starcrest Of California
19465 Brennan Ave. Perris, 92599 California, U.S.A.
Phone:
951-657-2793
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On February 3rd, I orderd several items from Starcrest of California. Along with my order, I sent a check for the full amount of the order ($34.00). The check was cashed on February 14th, but to date, I have NOT received my order, nor have I heard from the company.

Ronald

Webster, New York
U.S.A.


3 Updates & Rebuttals

Trisha

Perris,
California,
U.S.A.
PS to Ronald:

#2UPDATE Employee

Mon, March 06, 2006

Call 1(800)777-0327 Customer Service. They'll take care of your order. The problem is that when people don't receive their order they just let it go and think they'll never get it. Call and let them know that they have made a mistake instead of complaining on a website.


Trisha

Perris,
California,
U.S.A.
If you paid attention to the TOC Rep that took your order

#3UPDATE Employee

Mon, March 06, 2006

If you paid attention to the TOC rep. that took your order they say at the end of the order process: "... you should recieve your order in about 3 weeks UNLESS YOU'D LIKE FASTER SHIPPING FOR AN ADDITIONAL CHARGE." Honestly though, how can you be so picky about how fast you got it when the shipping charge is only a dollar OR free for as many products as you want at one time. Most places anyone orders from charge CRAZY amounts of money on shipping. I don't care for any of the products because they are generally directed towards the elderly and I have no need for them, but to complain about silly things like that is pointless. All I can say is...go shop somewhere else and pay more money for the same product than.


Grammy

West Fargo,
North Dakota,
U.S.A.
My order took forever.

#4Consumer Comment

Mon, February 27, 2006

I too ordered some things from this same company. However, since they don't charge shipping per se, everything is sent 4th class bulk rate mail, so it can take as long as a month to receive your merchandise. It took 3 weeks to the day to receive my order, but I did receive it.

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