- Report: #1479806
Complaint Review: Social Security Administration -
-
Author Confirmed
Why?
Social Security Administration
United States
Phone:
1-800-772-1213
Web:
www.ssa.gov
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Social Security Administration S.S.I. Social Security Administration working hand in hand with Green Dot Bank / Walmart Money Card
From like October 2018 to now May 2019, I have been getting my social security income disability to my Walmart Money Card on Greet Dot Bank on my debit card # ending in and expires in 06/2019. Walmart Money Card/Green Dot Bank set me a brand new debit card in May 2019 since the current card that I had at time was going to expire in 06/2019.
The updated card that they sent me ending in the and expires 04/23. Also, in May 2019 the sent me a new card that ends in but expires 08/21. Today, on 05/31/2019 I received a text message early this morning telling me that my social security income disability payment of $771 was received in my account for the card that in & expires 04/23.
I noticed my account online also said that I have $771. I tried to pay two bills online, but my payment was declined. I called Walmart Money Card and they told me a vault was on my card, and they I needed to submit a copy of my photo identification and awards/benefit letter to them via email. I had sent a front copy of my photo i.d. & a photo of my award letter.
Then, they told me that they need a front and back copy of my award letter & a full photo of my award letter. I have been thoroughly complying with them and sent a photo of my driver’s permit front & back as well as front and back copy of my award letter from social security administration. They still are giving me excuses of why they can not remove the fault from my account or send my funds back to me or social security.
A customer service representative earlier told me that in order for them to send my funds back to me they would need a letter from the sender (social security administration) stating that I want the funds back & have my account # and ABA routing # on it, which I am in the middle of doing at this moment. Later on when I called them they are still giving me excuses of why they cannot send me my $771 back to me or to social security administration.
They are giving me scripted, robotic answers. What they are doing is not right because I always received my social security income disability around the 1st of every month. I am already behind in bills and in the process of having my bills disconnected due to not having paid my bills due to no cash.
They need to send my cash back to social security administration and/or remove the vault from my account so that I can spend the cash on my card and pay all of my bills and remove my $771 from their Walmart Money Card.
I went to a Social Security Administration office today to try to show them the printed off proof of my direct deposit from S.S.I. into my account with my new Walmart Money Card, information from my old account with my old debit card, the emails of proof that I had sent Walmart Money Card, & other important information. They told me that they cannot send any personal identifiable information about me to any third party. They told me that they can give it to me, and I can give it to Walmart Money Card. They told me if Green Dot Bank/ Walmart Money Card have my $ there is nothing they can do about.
It is obvious that both Social Security Administration and Green Dot Bank/ Walmart Money Card are both working together (possibly with the government) to do this to people. If you read other reports on RipOffReport, then you will see that other people have had the exact same experience as I had. I seems to me that they do this to African-Americans and are racists.
The federal government, lawyers, NAACP; etc. needs to file lawsuits against Walmart Money Card/ Green Dot Bank, Social Security Administration; etc. for allowing this to happen. Now, I am about to get all of my bills disconnected due to Walmart Money Card/ Green Dot Bank freezing my account, refusing to release my fund, and for Social Security Administration refusing to help me to get it back.
4 Updates & Rebuttals
Matt
Mesa,Arizona,
United States
Truth
#2UPDATE Employee
Mon, September 23, 2019
I do no think that this is true
John
Takoma Park,United States
Seriously, this is so ridiculous....
#3General Comment
Wed, July 10, 2019
1. Green Dot cards are buggy, stupid, expensive and just really, really dumb. Get a freaking checking account your SS can be automatically placed in. This isn't complicated. STOP MAKING THIS COMPLICATED.
2. There is no conspiracy, unless it's between your brain and your body to kill you through stupidity. Nobody forces you to use Green Dot cards. Read the first paragraph again if you don't get it- GD cards are notoriously dumb ways to manage money.
3. The "You must work them" trope is so old, it's moss has grown moss. Get over yourself. When people disagree with you, it's not because they work for your "enemies." It's because you're being stupid.
Kandy
Mississippi,United States
whatever!
#4Author of original report
Mon, June 10, 2019
You are obviously an employee or affiliate of Walmart/ Walmart Money Card & is mad because people like me is exposing them & telling the truth. For your information, I do not have multiple overdrafts at banks.
Walmart Money Card finally released my funds after I sent them to required documents that they were asking about. I paid all of my bills & got all of this resolved.
The Dog
United StatesRight...Sure!
#5Consumer Comment
Tue, June 04, 2019
Same old sorry story! When you don't get things your way, it's always because somebody's a racist! Why are you messing with these stupid cards? Get a checking account! Oh, I see! You can't get a checking account because you have a paper trail of overdraft fees and that's probably because the banks are racists too, right????
