- Report: #1416737
Complaint Review: Sirius Radio - Nationwide
Reported By:
Marianne -
Garland, Texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Sirius Radio
Nationwide, United States
Web:
www.sirius.com
Categories:
Business Rating:
(0)
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Sirius Radio They took $306 out of my checking account without any authorization, two weeks before Christmas
I bought a new car last year and it came with 6 months of Sirius radio. When the 6 months were up I renewed for one year at a special rate. On December 8th my contract was over and I was waiting for them to contact me to renew. They did not contact me. Rather, they withdrew $306 out of my checking account. It took several hours on the phone with a representative that did not speak very good English. She did not know why they took that much money out of my account. The cost for one year is $99, not $306. Two days later they refunded my money. If I did not check my account every day this could have slid by. They never had any authorization to renew or take my money outside of my initial year.
Be careful - if you renew your service tell them you do not authorize them to auto renew (and watch out when your renew date comes).
