;
  • Report:  #1030252

Complaint Review: Shapes Total Fitness - st pete Florida

Reported By:
- st pete, fl,
Submitted:
Updated:

Shapes Total Fitness
5651 38th ave n st pete, 33710 Florida, U.S.A.
Phone:
727 381 7841
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Shapes Total Fitness of St Pete need to be inspected by health officials.There bathrooms are filthy and have not improved in the past three years I have been there.I don't dare venture into the pool area.Last time it was moldy and smelly.That was the last and only time I have been in that area.The equipment is always broken.The microphones that the aerobic instructors use are always broken also.Sometimes thay have to turn it off and just yell.And I paid almost $800 for this membership plus $150 year membership fees.Last year the rep/sec tried to gouge more money out of me saying there fees went up 10% so I reluctently paid it only to get a letter from the main office a few days later with the normal rate on it.Apparently they work on commission.I made a mistake of bringing a fried to class to me one day and they harassed her by phone on a daily basis to join the gym.Also they had the nerve to call me on my job because their first payment was late because of there neglect. To whoever reads this don't let Shapes rip you off just because they are the only womens only gym around.


2 Updates & Rebuttals

Brooke

St Petersburg,
Florida,
U.S.A.
Shapes Total fitness gets women results

#2UPDATE Employee

Fri, December 12, 2008

I work for Shapes and I think that they definitely know how to get women the results they want consistently for anyone who is willing to put in the effort! I have worked in gyms since I was eighteen and I think shapes is the first company in the industry who have a concern for their members and realize that selling a membership mean s a lot more than just the initial sale it means servicing the members and making sure they are getting the results they intended when they joined. They have had million dollar renovations of their facilities and by no means are the dirty or have unsanitary pool areas. I have worked in gyms that have had the health dept close the pool and by no means would shapes ever get anywhere close to that point. I would highly recommend it to anyone looking to meet a fitness goal! It a great place with a fun and motivating environment and the all women exclusiveness makes such a big difference!


L.

Oldsmar,
Florida,
U.S.A.
The facility is clean, the staff is professional and pleasant and the instructors are fabulous!

#3Consumer Comment

Sun, March 23, 2003

I am a member of Shapes Total Fitness at the location on W. Hillsborough Ave and I love it! The facility is clean, the staff is professional and pleasant and the instructors are fabulous! I have never felt so welcomed in a "gym" setting where so many people are more interested in showing off than encouraging one another to reach her goals. I've heard of people feeling "ripped off" because they got "sucked into" a contract but the reality is that it TAKES TIME to reach your fitness goals. If I had purchased a "month-to-month" membership I would have used every excuse to cancel because I "wasn't using the gym" but instead I bought a two-year membership that was reasonably priced, and not too much of a commitment that I wouldn't continue coming. I HIGHLY reccomend Shapes Total Fitness for Women - especially is Town 'n Country / WestChase to women of all shapes and sizes - they've helped me tremendously - they can help you too!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//