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  • Report:  #1434327

Complaint Review: SERVICE PROTECTION ADVANTAGE -

Reported By:
Roy - Winter Park, Florida, United States
Submitted:
Updated:

SERVICE PROTECTION ADVANTAGE
United States
Web:
N/A
Categories:
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Assurant knew how old my washing machine was when they sold to me an extended warranty for my washing machine in 2015, more than 3 years ago, for approximately $17 a month.  I opened a claim in March 2018 to have the washing machine repaired.  Assurant refused to repair my washing machine because they “have determined that my appliance is being replaced due to NOT COST EFFECTIVE” and offered me a $287.68 cash settlement.  Assurant is NOT replacing my washing machine, but they found a comparable replacement for $900.  So, I have spent more than $600 for Assurant to deny my claim, find me a replacement, and for offer me a cash settlement.  At the end of the day, I’m out of pocket $1,212, $900 replacement washer + $600 for 3 years of extended warranty - $288 cash settlement.

It is much wiser to put $17 a month into a savings account for when your washer dies instead of paying Assurant to deny your claim.



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