Complaint Review: Schneider Finance - Green Bay Wisconsin

I applied for a lease with Schneider back in September of 2014 and it was approved so I had to be in Green Bay, Wisconsin on October 6,2014 and I made it.

I was given a 2015 Freightliner to lease for five years and at the end of the fifth year the truck would be yours and the years would play out  like this.

After, the first year which would be October 6, 2015 there would be a rewrite for two more years if things went well. The first  year was to see if you really wanted to do the lease and if so then the lease would start over and end on October 6 2017. and after that it would  start again and end on October 6,2019 which would be the end of the five year lease and you would receive the title.  All of this information was given to the class which ran from the sixth to the eighth or ninth and after the class  everyone started running but me.   I did not get my first run until that Friday (which was the tenth) because there was a problem with my truck.

I started running and it did not go well. I would pick loads and arrived to pick up only to find out that the load I had chosen was given to a company driver. Things like this went on so I was not making any money. and  the month of November i did not even receive a pay check. I only made enough to make the truck payment and December was not any better. So, I called and talk with my Account Manager and ask her if I could take the truck over to another company because of the situation. I was told that it had to go before the board and it would take a few days for an answer and that she was sorry that it was not working out for me driving for there company. Well I was approved to take the truck over to another company so I started with the new company in January.

Things went well, I was making money after paying all the overhead. There were times that I may have had a bad week and my Account Manager at Schneider work with me. Schneider even work with me through my bankruptcy.  So, this is way I do not understand why when it was time to do my last two year rewrite things went wrong.  I believe it was because I would not do the upgrade for the new truck.

I kept getting calls from my new Account Manager asking me to upgrade and I said no and the calls kept coming to the point that I felt like I was being bullied.

And, I told him so. He stated that upper management had told him to come at me hard. He apologized and said that he was not trying to bully me but if I did not upgrade Schnieder wanted me to turn the truck in.  So, I asked my him if the money that I had put into the first truck would roll over to the next truck if I did the upgrade and he said no,  I would have to start all over so my response to him was why would I do that. I would not be benefiting from it and he said no Schneider would and that just the way it works. 

So, I turned the truck in.  I had to take it to Charoltte North Carolina. Schneider would not even come and get it. I had to pay to turn it in. He told me that if they came and got it, they would charge me $1,500 

 I told him that it was wrong to do this to me. But, he said that it was not because I did not want to do the upgrade it was because now I was consider a high risk because of the bankruptcy and my personal taxes had not been filed. I told him that those were  just excuses because if I had said yes to the upgrade I would not be losing my business.

If there are others from that class or any time frame that this has happen to please less band together and go after Schneider this company should not be allowed to continue to make it big off of our backs. The truck was $160,000 and I only owed $60,000 that is a lot of money to lose.