- Report: #1338117
Complaint Review: SavingsStoreOnline. - Montreal Quebec
Reported By:
JOHN THOMLINSON -
Belleville Ont., Alabama, Canada
Submitted:
Updated:
-
Author Confirmed
Why?
SavingsStoreOnline.
500 rue Chabanel Ouest Suite 106 Montreal Quebec, H2N 1G8 Canada
Phone:
1 800 940 4021
Web:
SavingsStoreOnline.ca
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SavingsStoreOnline. HolidaySavingsOnline. They each charged my credit card $1.99 for a service I did not want and they will not cancel their service Montreal Quebec
They originally called me by telephone about some service that would entitle me to free gasoline groceries, etc, if I paid an additional fee of $1.99 for which I declined. There was no mention of two different companies. The accent of the speaker was such as to make understanding most difficult. At the same time there was considerable background noise which further complicated the interpretation of what was being said. On Nov 14,2016, I received in the mail , papers which explained what lt was that I had paid for. One of the items stated that I had a 14 day period in which to exerclse some option but that it terminated on Nov 20th. (only 6 days). The letter further stated that my credit card would be charged $17.95 each month in order to maintain my membership.
On Nov 14th I called them to canceii this whole sordid mess but they refused saying that I had paid for it and it would remain in effect.
I then asked to speak to a supervisor but they then hung up the phone.
