- Report: #1494880
Complaint Review: Root Insurance Company - Columbus, OH
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Root Insurance Company
80 E Rich Street Columbus,, 43215 OH, United States
Phone:
866 980 9431
Web:
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Root Insurance Company Took money out of my account for 2 months after i cancelled Columbus, OH
We cancelled policy with them. And for 2 months after they still took it out of my account. Contacted them and was told i had to pay thru 1st of June, because that was the policy. So i contacted the BBB and they sent Root a letter. They replied and said they would not refund and that i needed to provide them with proof that i had insurance, why would i have to ? So i think everybody needs to see how shady of a business that they run. I have filed a complaint with the FTC also
2 Updates & Rebuttals
James
Salem,Oregon,
United States
Oregon
#2Author of original report
Thu, May 07, 2020
Yes i understand that but they still said that we were not covered by them ,since we cancelled our policy. So my point is why should i pay for a product that im not getting!
Robert
Irvine,California,
United States
They are correct
#3Consumer Comment
Thu, May 07, 2020
that i needed to provide them with proof that i had insurance, why would i have to
- Every State including Oregon requires that you maintain minimum insurance. It is often a requirement with these regulations that upon changing insurance companies the company needs to verify that you are maintaining continuing coverage. If you did not have coverage then you would be in violation of the law and they could be held liable.
