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  • Report:  #16180

Complaint Review: Ramada Plaza Resorts - Nationwide

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Submitted:
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Ramada Plaza Resorts
Nationwide, U.S.A.
Web:
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Tell us has your experience with this business or person been good? What's this?
I received what looked like a great deal from Ramada Plaza Resorts last March or so. I called in to see what it was all about and was immediatley pressured by the representative to make a decision at that very moment. The rep said I was only allowed to call once and that I must give them a credit card number over the phone to secure this great deal. I was never told that this was non refundable.

I was sent the info by mail and after viewing the promotional video sent in a $100 deposit for one of the bonus trips. I did read the information and no where did I see that it was non refundable.

My plans have since changed as my husband and I will be expecting a baby this year. We do not want to take this vacation and have called Ramada Resorts twice to see about getting a refund and have been denied.

after the first denial I tried to look up information on this vacation package on the internet and only found complaints agaisnt this company.

I have paid Ramada Plaza Resorts $699 already and want this money back. They have not provided me with any services and have no right to keep my money.

Please help me!

Most frustrated,

Stephanie Pate

Click here to read other Rip-off Reports on Ramada


1 Updates & Rebuttals

#20

Wed, March 13, 2002

Just a note..I have finally found where in this "great package" it actually says that your money is non refundable. There is a small paragraph on the very last page of the information packet.

Unfortunatley they do not send you this information until you have already given a large deposit by telephone. Not once in the phone call do they tell you that your money is non refundable. So, once you find out it is too late. This is unethical business practice!

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