ReactorCore
Victoria,#2
Sat, August 29, 2009
You're expecting the RAC to be responsible for the repair of the TV after the contract period is over and the TV is at least two years old???
Are you kidding??
RAC isn't a repair center, and the manufacturer's warrantee on the TV would be long expired by now. Even if you had invested in extended protection of some sort, you'd still have to send the TV back to the original manufacturer, not RAC, they have nothing to do with repairs outside of the range of the warrantee or the time span of the lease. They're done with you, and rightly so.
Of course the manager is going to try to ell you another TV... that's his job. Especially in this (sadly) throw away society where people go through personal and electronics more often than they change underwear.