- Report: #1230904
Complaint Review: Priceline.com - Internet
-
Author Not Confirmed
Why?
Priceline.com
Internet, USA
Phone:
1-877-477-5807
Web:
priceline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Priceline.com Refusal to refund hotel booking error Internet
A hotel booking was made for Holiday Inn Express Greentree in Pittsburgh, PA. This booking was made with an additional day in error, from May 19 - May 23 instead of May 19 - May 22. The company, Priceline.com, refused to refund this error.
Lisa at Customer Service was nasty and completely unhelpful. I was not allowed to speak with a manager, and I was instead put on hold indefinitely to connect to a Customer Service Specialist. Priceline should not be allowed to continue this dishonest business practice.
