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  • Report:  #278253

Complaint Review: Pmidentity.com - Intellius.com - Privacymatters.com - Des Plaines Illinois

Reported By:
- Henderson, Nevada,
Submitted:
Updated:

Pmidentity.com - Intellius.com - Privacymatters.com
pmidentity.com - privacymatters.com Des Plaines, 60017 Illinois, U.S.A.
Phone:
888-840-6301
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I used Intellius to do a reverse phone check on a number calling my cell phone. For $4.90 i could do a search and for an additional $4.90 they would guarantee the accuracy of the address, both of which never occurred.

After filling out an information page, which including my credit card information, I was directed to a page that asked me if I wanted some kind of credit check for a feee and receive a $20 credit of some kind from Intellius (I do not remember the specifics because I checked off the "No Thanks" that cancelled it). I presumed that I did not accept the service and I was wrong.

A few days later I found a charge of $14.95 on my bank statement from PMIdentity.com. I contacted them to inform them that I did not get whatever service they were charging me. I was given a cancellation confirmation number (832814710-20071003) and told I would receive a refund.

A couple days later I received an email telling me:

"Dear Jeffery,

Thank you for your e-mail.

Your Privacy Matters membership and benefit privileges were canceled on 10/5/2007. Because you canceled your membership before your trial period ended, your credit card was not billed.

You have been unsubscribed from future marketing.

You do not need to do anything else to cancel your membership. If you need assistance in the future, please contact us at http://www.privacymatters.com.

Thank you,

Zeynah

Member Savings Team"

I was billed on 10/01/2007 and I received this email on 10/05/2007.

I never requested this in the first place and Intellius fraudulently gave my credit card information to PMIdentity for the purpose of extracting $14.95 from my bank account.

This must be illegal as well as unethical and a cause for legal action.

Jeffrey

Henderson, Nevada

U.S.A.


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