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  • Report:  #344022

Complaint Review: PayPal Inc. - San Jose California

Reported By:
- Oshawa, Ontario,
Submitted:
Updated:

PayPal Inc.
2211 North First Street San Jose, 95131 California, U.S.A.
Phone:
402-9357733
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Beware, PayPal took a very dishonest way to cheat me. Clearly they devised a trap for me.

I bought an Xbox 360 system console on eBay and paid $197.25. But, I did not receive it. I received a used DVD disk in a broken case.

When I filed a complaint, they asked for a police report to be submitted within 10 days, even without asking for any other proof. I paid additional $40.00 for the police report. I have a confirmation email from eBay saying that "I am covered upto $315 at no additional cost".

At the first place, they were not supposed to ask for a police report before investigating anything at all. The packing list, customs declaration and packaging were enough. Even they did not ask for any of them.

As, it was taking longer time for police investigation, I called them for time extension. They extended the time. In the mean time they denied my claim saying "there is no significant difference between an "Xbox 360 system console" and a "DVD disk".

They denied my claim before the extended time was expired. I faxed the police report when I received it. Now, they are saying that, I did not submit the police report within 10 days, so, they can not accept my appeal.

I appealed more than 20 times, but it did not work.

I contacted eBay many times, they were enjoying the cheating.

Manir

Oshawa, Ontario

Canada


3 Updates & Rebuttals

Pappy

Madisonville,
Texas,
U.S.A.
Get out while you can

#2Consumer Comment

Sat, July 26, 2008

I got out of paypal and ebay over a year now. Ebay attracts too many con artist and scammers. Why, they don't care about you, its all about MONEY. Notice there stock going down. More and more complaints are pilling up every day. And for Gods sake don't sent money by wire. You won't even get a disk with a broken case. They think that one more unhappy customer won't make a dent in their profits. Did you notice that they got their money? So why do they care about you? Think about it and read the rest of the over 2000 coplaints. This site is long over due.


Ripped Off And Not Taking It!

Blum,
Texas,
U.S.A.
Report this to Attorney General of NE

#3Consumer Suggestion

Tue, July 15, 2008

I have filed my own report and now have filed with the Attorney General of Nebraska where one of Paypals offices is located. Do a quick search for the attorney general and you will be able to locate it. Also go do a search for the fox news for Omaha Nebraska and do a "contact us". I am doing that now too. Paypal and ebay are affiliates of each other. It is all a huge scam and they make millions each year! There is so many crooks out there and when signing up with ebay & paypal, they promise you protection, but when you file on that protection, your not covered. I am going to pressure this one. I am mad at what they did to me. But the more media we can get involved and the more reports out there the sooner something might be done. Also, it won't do any good, but at least it is there, file with the BBB and the Federal Trade commission. It will document a series of theives. There is also a website called (((link redacted))) you may be able to get more information there. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


Dani

Clive,
Iowa,
U.S.A.
intersting

#4Consumer Comment

Wed, June 25, 2008

It's funny how you didn't once mention getting ahold of the SELLER about this. Any smart person would keep documentation of the purchase, contact the seller directly, and then dispute from there. If you kept the documentation from the sale, they wouldn't be able to argue that you bought an XBOX rather than a used disc. It's called an item number and everything is saved. Cover your own a*s next time and don't blame paypal for your incompetence.

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