Im a paying customer for is 6 years. I do use Payoner to receive from 3k to 5k USD every month. I did ask for a new card on november/2018, once my active card would expire in 02/2019.
Payoneer did not sent me my card. Now i received my salary on payoneer, like I did over last 5 years, and they are telling me I need to wait for the new card (which will not be in my hands for the next 15 days) and then ONLY after that I can get my salary that is already available in their acount.
I reached the chat and no one gave a solution and dropped the talking, leaving me alone.